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The big debate - Call centres with 100 or more agents


The nuts and bolts are coming off the Old Telecoms Giant’s once glorious telecoms machine. The Future Improvement Movement (FIM) is leading the resistance with future-proof technology that ensures phone systems, call handling and IT networks work harder for all customers. But the Old Telecoms Giant won’t let his crumbling empire go without a fight. So who will prevail in the war of words? Let the debate commence.

Campaign Videos:

Avaya partnership
new technologies

Voice over Ethernet
quality & resilience

Cost savings
VOIP vs ISDN30

Virtual Contact centres
a flexible approach

My call centre has less than 100 agents

Find solutions and packages tailored to your business needs:

Next generation Ethernet and SIP technology

Voice over Ethernet provides a low-cost and complete solution to connect your business phone system to the UK telephone network, using next generation Ethernet and SIP Trunking IP based technology.

It is an ideal alternative for call centres that have 90 or more voice channels, have outgrown an ISDN30 solution or are looking for a more cost-effective and longer term alternative.

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Market leaders in call centre systems

An exciting partnership with industry leading Avaya means our customers can now look forward to a scalable and superfast, almost ‘plug and play’ telephone system fit for their call centre.

We are a Gold Level Partner of Avaya’s DevConnect Program, a result of rigorous pre-testing of our SIP trunk technology (Voice over Ethernet) to ensure it fits seamlessly with Avaya products and services.

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Future Improvement Movement

Tired of the Old Telecoms Giant ruling your communications with an iron fist? Don't let outdated telecoms, draconian controls and broadband rationing hold your business back for years to come. Get ready for the revolution on the UK's largest Next Generation Network.

Rally behind advanced technology where the lastest IP-based products are available to one and all. Vote 'Yes' for liberation from data restrictions.

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Business numbers

Manage, track & report on campaigns with memorable business numbers, which give your business a national presence.

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Case Study

Due to its continued growth, MSL found that it had outgrown its existing telephone system and needed a more flexible and reliable solution.

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FIM Manifesto

A Next Generation Network or the Old Telecoms Giant?
You decide.
Compare policies here.

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Transform your business

Read our whitepaper on how to transform your network and make your next network decision your last.

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How much will I save by moving my calls to TalkTalk Business?

We estimate that by moving from your current provider to us, you will save 10-15% on the cost of your business calls and lines.

More FAQs

If you have any questions regarding TalkTalk Business, our products & services or would like to see how we can help your business grow using Next Generation Technology, please contact your Account Manager today.

Contact us on 0800 840 6778.

For further details view our Contact Us page