http://www.talktalkbusiness.co.uk/ Product News stories http://www.talktalkbusiness.co.uk/about-us/news/video-news/worker-education-for-network-security/ Companies need to be more thorough when it comes to network security measures, with human error being one of the largest problems. PricewaterhouseCoopers has found that 82 per cent of data breaches at large organisations were as a result of staff mistakes, which can include losing a mobile or tablet device in public or downloading an infected file onto the device. The survey found that whilst... http://www.talktalkbusiness.co.uk/about-us/news/video-news/worker-education-for-network-security/ Thu, 19 Apr 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/20-cities-get-broadband-cash-in-budget/ The Chancellor has announced that £150m will be spent on improving the broadband infrastructure in 20 locations, but what about if your business is based elsewhere? The Budget has allowed 10 major cities access to a £100m pot in order to improve their service, whilst an additional £50m will be up for grabs in "smaller cities" as the Chancellor aims to make the UK "Europe's technology centre". T... http://www.talktalkbusiness.co.uk/about-us/news/video-news/20-cities-get-broadband-cash-in-budget/ Fri, 23 Mar 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/online-presence-helps-support-smes/ The British economy is the most internet-reliant amongst developed countries, with SMEs doing particularly well out of having a speedy and reliable web connection. The Boston Consulting Group (BCG) has found that the internet economy in this country was worth £121bn in 2010, making it bigger than healthcare, construction or education. And SMEs have done particularly well, with revenues growing... http://www.talktalkbusiness.co.uk/about-us/news/video-news/online-presence-helps-support-smes/ Thu, 22 Mar 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/byod-prompts-network-security-spike/ The rise of the 'bring your own device' (BYOD) culture has led to a nine per cent spike in sales of network security software in the EMEA region. Figures from Canalys have shown that the sector was worth £431m in the final quarter of last year, as an increased number of companies took steps to prevent their employees' devices from infecting their networks. Nushin Hernandez from the analysis fir... http://www.talktalkbusiness.co.uk/about-us/news/video-news/byod-prompts-network-security-spike/ Mon, 19 Mar 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-solution-uptake-to-double-by-2015/ Between now and 2015, the amount of companies that opt for greater agility and competitiveness in the marketplace by choosing hosted solutions will double.  That's according to research by IBM, which has suggested that those companies that use the cloud will find that it works to their advantage when they announce new products and when they are searching new revenue streams. More than... http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-solution-uptake-to-double-by-2015/ Wed, 14 Mar 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-the-best-service-for-your-systems/ Companies may need to improve how they deal with data loss events following a relatively low score in the service section of our What's Your Business Grade? survey. The mark of 29 per cent suggests that firms and their respective partners aren't doing all they can when it comes to evaluating services and preventing data loss from occurring. Delving further into the results, it transpires that a... http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-the-best-service-for-your-systems/ Mon, 12 Mar 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-value-from-your-systems/ The TalkTalk Business What's Your Business Grade? survey has found that loads of companies are seeing the value of investing in their systems, but there's still work to do. One of the key findings was that more than a quarter of businesses saw productivity soar by more than 30 per cent as a result of recent investment in IT and telecoms, which should act as further incentive for other businesse... http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-value-from-your-systems/ Mon, 12 Mar 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosting-is-the-future-at-ttbs-conference/ If you want to find out more about the growing trend for Hosted solutions, TalkTalk Business would like to invite you to our free conference that's taking place on 1st May. Hosting – the Future of Business Grade Communications will see leading industry experts talk about the different types of hosted solutions and offer your company advice on how to ensure that you stay competitive. The... http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosting-is-the-future-at-ttbs-conference/ Mon, 12 Mar 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-servers-can-ease-energy-concerns/ New research has found that the vast majority of small businesses are worried about their energy spending, but they could reduce it if they look at hosted solutions. The Federation of Small Businesses (FSB) has found that 80 per cent of its members are concerned about rising energy costs, with many concerned that they only have a limited knowledge of their energy options and struggle with compl... http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-servers-can-ease-energy-concerns/ Tue, 28 Feb 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/discover-systems-with-our-video-series/ We've got a load of really handy videos coming up over the next few weeks that can help your company get to grips with what telephony systems you need. We're going to begin with the current market mindset and see what businesses are using at the moment, which will lead us on to wonder why companies that are staying with legacy systems seem stuck in the past. After that, we're going to have a... http://www.talktalkbusiness.co.uk/about-us/news/video-news/discover-systems-with-our-video-series/ Fri, 24 Feb 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-grade-with-no-extras/ TalkTalk Business is giving your company the opportunity to get business grade quality phone and broadband without the premium price tag. Often, you will see advertised prices that appear to offer terrific value, but once you delve a little deeper, you'll find that the headline price doesn't include some elements that may be fundamental to your business. However, with TalkTalk Business, you'll... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-grade-with-no-extras/ Mon, 20 Feb 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/double-rebate-on-new-inbound-options/ If your business still uses 0845 or 0870 numbers, you can increase your revenue stream by switching to new inbound options and for a limited time, you can get a double rebate for up to 3 months, too. Since Ofcom ruled the extra revenue generated by these numbers was no longer allowed, many businesses switched to 0844 and 0871 numbers instead, which still allow them to make money. With the launc... http://www.talktalkbusiness.co.uk/about-us/news/video-news/double-rebate-on-new-inbound-options/ Mon, 20 Feb 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-improves-first-line-support/ Here at TalkTalk Business, we always try to listen to what our customers want, which is why we're moving our first line support services for PBX systems back to Gateshead. We had centralised our support in Warrington, following the buyout of leading provider Executel, which had supplied telephone systems, data solutions and unified business communications in the North East for a number of years... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-improves-first-line-support/ Tue, 07 Feb 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-solutions-can-save-you-money/ Business confidence has slumped to levels last seen in 2010, but canny CIOs can look to save money by opting for hosted solutions, rather than in-house systems. The Outlook 2012 survey from Baker Tilly Accountants found that only 54 per cent of those polled are confident about their prospects for the year ahead, with just quarter (27 per cent) feeling positive about their sector as a whole.... http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-solutions-can-save-you-money/ Mon, 06 Feb 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/the-right-broadband-for-your-start-up/ The number of people setting up their own small businesses increased last year, but if you plan to do the same in 2012, it's vital that you pick the right business broadband providers. According to figures from Companies House, more than 430,000 (435,856) new businesses were registered in 2011, compared to just under 385,000 (384,981) the year before. And it appears that the amount this year... http://www.talktalkbusiness.co.uk/about-us/news/video-news/the-right-broadband-for-your-start-up/ Fri, 20 Jan 2012 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/avaya-discount-bundle-from-talktalk-business/ Legacy systems are old, slow and often unreliable, so make the leap into the future with TalkTalk Business as we offer you a discount on an Avaya unified communications bundle. You'll be able to get up to 30 per cent off the system, which will bring together manageability and connectivity across your organisation, whilst improving speed and reliability thanks to our wide-reaching Next Generatio... http://www.talktalkbusiness.co.uk/about-us/news/video-news/avaya-discount-bundle-from-talktalk-business/ Fri, 23 Dec 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/phone-system-upgrades-with-ttb-and-mitel/ As we head into the New Year, it's a time for renewal and change, and your old system could be ripe for an upgrade with TalkTalk Business. If you're tired of slow and unreliable connections, move to new systems technology that's based on our Next Generation Network – and keep your company competitive. Now is the time to allow your organisation to benefit from Unified Communications. With TalkTa... http://www.talktalkbusiness.co.uk/about-us/news/video-news/phone-system-upgrades-with-ttb-and-mitel/ Wed, 21 Dec 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/surge-in-mobile-business-broadband/ 2011 has seen a huge surge in companies using mobile business broadband connections, according to the European Commission. Eurostat has revealed that more than half (52 per cent) of firms in the UK now use 3G dongles or modems to get online, compared to just over a third (36 per cent) last year. Pauline Trotter, from analyst from Ovum, explains that "mobile data tariffs offering internet access... http://www.talktalkbusiness.co.uk/about-us/news/video-news/surge-in-mobile-business-broadband/ Mon, 19 Dec 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-passes-microsoft-lync-test/ TalkTalk Business is happy to announce that we've been recognised by Microsoft for our work and experience with deploying voice-integrated solutions.  We've achieved the newly created Microsoft Communications competency, which is designed to recognise partners who specialise in deploying Microsoft Lync with voice integration. Lync allows unified communications to happen, as it brings together t... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-passes-microsoft-lync-test/ Tue, 13 Dec 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/uc-for-when-the-weather-is-icy/ Unified communications (UC) could help small businesses prevent untold disruption caused by bad weather this winter. Working together with officials from a range of bodies, including the Department for Business, Innovation and Skills (BIS), Defra, the Environment Agency and the Federation of Small Businesses (FSB), Zurich has put together a scheme to help SMEs cope. The suggestions include... http://www.talktalkbusiness.co.uk/about-us/news/video-news/uc-for-when-the-weather-is-icy/ Tue, 06 Dec 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/understanding-phone-and-voice-with-ttb1/ Following the success of our last seminar, TalkTalk Business is running another and this time, the focus is on helping businesses understand the key benefits of different phone and voice systems. We're hosting the event tomorrow at Warwick Castle and you'll be able to hear all about how easy it is to migrate to an IP-based voice solution – which is what you'll get with our Next Generation Netwo... http://www.talktalkbusiness.co.uk/about-us/news/video-news/understanding-phone-and-voice-with-ttb1/ Mon, 05 Dec 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/understanding-phone-and-voice-with-ttb/ Following the success of our last seminar, TalkTalk Business is running another and this time, the focus is on helping businesses understand the key benefits of different phone and voice systems. We're hosting the event tomorrow at Warwick Castle and you'll be able to hear all about how easy it is to migrate to an IP-based voice solution – which is what you'll get with our Next Generation Netwo... http://www.talktalkbusiness.co.uk/about-us/news/video-news/understanding-phone-and-voice-with-ttb/ Mon, 05 Dec 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/google-to-offer-sme-options/ Google is planning on releasing a version of its social networking tool which could help small businesses with their communication. The firm already uses the new iteration of Google+ in-house and the product's vice-president Bradley Horowitz remarks that Google already knows from its own experience that "this will transform businesses worldwide". Whilst many companies already use social... http://www.talktalkbusiness.co.uk/about-us/news/video-news/google-to-offer-sme-options/ Mon, 21 Nov 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/talktalk-innovates-with-homesafe/ The TalkTalk Group has once again put itself at the forefront of innovation by implementing new safeguards to protect children who are using the internet. Whilst we published a Code of Practice with three other providers (BT, Sky and Virgin) in October following the recommendations of the Bailey Review, TalkTalk stands alone in being the only ISP that can offer network-level parental controls,... http://www.talktalkbusiness.co.uk/about-us/news/video-news/talktalk-innovates-with-homesafe/ Wed, 16 Nov 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/fibre-to-become-broadband-norm/ Business broadband delivered through fibre – like our Next Generation Network – will become the norm within the next five years, according to a new report. Broadband analyst firm, Point Topic, forecasts that there will be more than 10 million superfast lines in Britain by 2016, with another 4.6 million connections between them. This means that more than half of all businesses will have access t... http://www.talktalkbusiness.co.uk/about-us/news/video-news/fibre-to-become-broadband-norm/ Wed, 09 Nov 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/uc-can-free-up-it-staff/ Companies that utilise Unified Communications (UC) can then allow their IT staff to work on other projects, rather than being stuck fixing things according to one expert. Phil Wainewright is UK vice-chairman of non-profit organisation EuroCloud reckons that outsourcing UC to specialist firms and having the in-house tech team do more development work could provide a better return. He notes that... http://www.talktalkbusiness.co.uk/about-us/news/video-news/uc-can-free-up-it-staff/ Mon, 07 Nov 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/cheap-as-chips-business-mobiles/ Smartphones are poised to get cheaper as a result of a new chip, which should further encourage the move to mobile working amongst enterprises. ARM has revealed the Cortex A7 chip, which can be used as the sole processor in a smartphone and produce a similar level of power as existing chips, but at a fraction of the price and whilst consuming much less battery power. It could also be combined... http://www.talktalkbusiness.co.uk/about-us/news/video-news/cheap-as-chips-business-mobiles/ Tue, 25 Oct 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/cloud-identified-as-top-tech/ Cloud computing has been recognised as one of the top ten strategic technologies for next year, according to Gartner. The research company came up with the list after considering which innovations had the potential for significant impact in the business world over at least the next three years. Cloud computing is expected to be a disruptive force for much longer than that though, particularly... http://www.talktalkbusiness.co.uk/about-us/news/video-news/cloud-identified-as-top-tech/ Thu, 20 Oct 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/broadband-vital-to-sme-growth/ The implementation of high-speed business broadband is vital for the growth of small companies, according to the Federation of Small Businesses (FSB). Dick Jarvis is the chairman of the Cambridge East branch of the organisation and he's highlighted the possibility that areas with inadequate provision can create bottlenecks for companies in those regions. One option for businesses that find thei... http://www.talktalkbusiness.co.uk/about-us/news/video-news/broadband-vital-to-sme-growth/ Wed, 19 Oct 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-and-mitel-to-unveil-hosted-uc/ TalkTalk Business and Mitel are excited to announce that a new hosted unified communications (UC) solution will be launched early next year. The UC platform has now been fully integrated into our wide-reaching Next Generation Network (NGN), meaning that the high call quality and service reliability it brings will be available across much of the UK. Andy Hollingworth is the director of wholesale... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-and-mitel-to-unveil-hosted-uc/ Tue, 11 Oct 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/move-to-the-cloud-is-inevitable/ CIOs will be spending up to 80 per cent of their budget on cloud services by the second half of this decade, according to a new poll. Management consultancy Xantus quizzed 50 IT bosses and found that the possibility of reducing capital spending and overall IT costs appealed to them, as did the opportunity of having greater technical agility by basing processes in the cloud. Email and office... http://www.talktalkbusiness.co.uk/about-us/news/video-news/move-to-the-cloud-is-inevitable/ Fri, 30 Sep 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-tablet-use-to-soar/ The number of people working remotely on tablets and smartphones will increase in both the public and private sectors, according to new research. The National Computing Centre (NCC) has found that 72 per cent of companies expect tablets to be used more frequently by non-office-based workers over the next two years, whilst 70 per cent believe the same will be true for smartphones. Steve Fox from... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-tablet-use-to-soar/ Wed, 28 Sep 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-contact-manager-upgrade/ At TalkTalk Business, we're always looking to give you the best product possible for your enterprise, so that's why we've improved our Hosted Contact Manager. With the service, you've always been able to route your calls when and where you need to, depending on the number and location of your agents, and the volumes of in-bound calls, but now there are even more options. The web-based dashboard... http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-contact-manager-upgrade/ Wed, 21 Sep 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/unlimited-call-builder-is-here/ If you're liable to use your business landline during the day and evening, the Unlimited Call Builder from TalkTalk Business could save you money. For just £8 a month, the package will give you unlimited calls on 01, 02, 03 and 0870 numbers, which will save you £4 compared to buying our Peak and Off-Peak Builders separately. The Unlimited Call Builder will be ideal if you spend over 11 minutes ... http://www.talktalkbusiness.co.uk/about-us/news/video-news/unlimited-call-builder-is-here/ Tue, 20 Sep 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/web-builder-portfolio-is-now-here/ If you know that your company needs a website, but you don't know where to start, get in touch with TalkTalk Business and we could set you on the right path. You'll find that we've got packages for all pockets, including the Starter pack at £229, which creates a unique logo for you and gives you three pages to promote your company and provide contact details. At the other end of the scale is th... http://www.talktalkbusiness.co.uk/about-us/news/video-news/web-builder-portfolio-is-now-here/ Mon, 19 Sep 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/cbi-business-broadband-improvements/ The majority of companies in the UK have noticed an improvement in business broadband services over the past five years, according to new figures. The Confederation of British Industry's (CBI) infrastructure report records that three-quarters (73 per cent) of firms believe that the broadband services they use have got noticeably better during that time. However, during that time, two-thirds (65... http://www.talktalkbusiness.co.uk/about-us/news/video-news/cbi-business-broadband-improvements/ Wed, 14 Sep 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ons--mobile-broadband-connections-up/ The number of people with broadband has increased this year, with almost half (45 per cent) of the population now connecting via their mobile phones The recent figures from the Office for National Statistics (ONS) also show that the amount of people accessing a wireless connection to use a portable computer - like a laptop or tablet - has jumped from a quarter (26 per cent) last year to... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ons--mobile-broadband-connections-up/ Mon, 12 Sep 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/transition-to-mobile-working/ The mobile technology market is rapidly evolving, but companies need to make sure they get the right solutions for their individual needs when they sign up. Research by Ovum has suggested that with more devices being connected via quicker wireless and across wider networks, it's possible to sign up for more than you really need, which could ultimately affect your profitability. The firm also... http://www.talktalkbusiness.co.uk/about-us/news/video-news/transition-to-mobile-working/ Tue, 30 Aug 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/emails-as-important-as-voice/ Access to emails is as vital as being able to make phone calls on mobile devices these days, according to new research. eWeek Europe has revealed that both forms of communication received 17 per cent of the vote in a poll which was run to discover which business tasks were performed on mobiles. Texting and research were also popular uses for mobile devices, whilst eWeek Europe's editor, Peter... http://www.talktalkbusiness.co.uk/about-us/news/video-news/emails-as-important-as-voice/ Wed, 24 Aug 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/rural-bb-a-must-for-business-growth/ You wouldn't think that TalkTalk Business would usually be able to provide solutions to issues raised at a farming event, but that's been exactly the case recently. This year's Great Yorkshire Show featured a Social Media Surgery for farmers and other rural businesses in order to help them make the most of sites like Twitter, Facebook and LinkedIn. William Worsley from the Country Land and... http://www.talktalkbusiness.co.uk/about-us/news/video-news/rural-bb-a-must-for-business-growth/ Mon, 22 Aug 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/rise-of-mobile-bb-connectivity/ A recent report has highlighted just how many people are utilising mobile broadband, with some stating that it's their only method of getting online. Ofcom has found that 17 per cent of the UK is using mobile broadband to access a range of online services, whilst seven per cent don't have a fixed-line service and are instead reliant on the mobile alternative. As a result, many people need a... http://www.talktalkbusiness.co.uk/about-us/news/video-news/rise-of-mobile-bb-connectivity/ Wed, 17 Aug 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-v-btw-efm-comparison/ The Ethernet in the First Mile ( EFM ) solutions that TalkTalk Business offers have been reviewed against those of BT Wholesale and we've come out on top. This independent comparison review conducted by Andrew Dickinson of Griffin was featured in this month’s edition of Comms Business, within a wider piece about how EFM is a positive step for people who are still receiving their internet via a... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ttb-v-btw-efm-comparison/ Mon, 11 Jul 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/uk-leads-on-3g-and-broadband/ The UK is ahead of the European Union average when it comes to fixed and mobile broadband access and usage, according to reports. According to the Digital Agenda Scoreboard, 87.3 per cent of all businesses in Britain have a fixed broadband connection, compared to the continental average of 84.1 and despite the recession, UK companies are still more likely to use computer networks for sales.... http://www.talktalkbusiness.co.uk/about-us/news/video-news/uk-leads-on-3g-and-broadband/ Fri, 01 Jul 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/efm-checker-now-live/ If you, like us, think that Ethernet in the First Mile (EFM) is a product that more clients should sign up for, TalkTalk Business has unveiled a new tool to make things simpler for you. Provided you're already signed up to the Ethernet pricing tool, you'll now be able to access the checker for EFM packages as well. That means that you can search for one or multiple postcodes and receive the... http://www.talktalkbusiness.co.uk/about-us/news/video-news/efm-checker-now-live/ Tue, 28 Jun 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/icc-improvements/ Here at TalkTalk Business, we've very proud of our Intelligent Call Control (ICC) system - but the good news for customers and partners alike is it's just got even better. ICC has always been a simple and easy way for customers to manage their inbound calls, but now we're offering the application totally free of charge to give our partners the opportunity to make significant margin in the sell-... http://www.talktalkbusiness.co.uk/about-us/news/video-news/icc-improvements/ Mon, 20 Jun 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ivr-payments/ The automated phone payment option, or IVR payment, is a new service that TalkTalk Business has rolled out to help make settling your bills quicker and easier. You can use the system to find out what your current account balance is, see if any monies are left owing and settle up via all major debit and credit cards, apart from American Express. You can even use IVR payment to remove any... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ivr-payments/ Wed, 08 Jun 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/security-does-matter/ Despite the growth of the cloud, there are still resellers and end users who are unsure about how it weighs up against current systems and often cite security as being an issue. However, TalkTalk Business' David Agmen-Smith points out that many people will already be using such systems already, particularly in the form of web-based email accounts, which have solid security aspects. He adds that... http://www.talktalkbusiness.co.uk/about-us/news/video-news/security-does-matter/ Wed, 18 May 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/isdn30-trial-progress-report/ TalkTalk Business began trialling their network version of ISDN30 last autumn and progress is going really well for this cost-saving product. They’ve currently got more than 20 partners involved in the trial, as they aim to test our processes before rolling it out to all our customers. However, all being well, they’re aiming for a launch in the summer. Nick Ward is the product manager for ISDN3... http://www.talktalkbusiness.co.uk/about-us/news/video-news/isdn30-trial-progress-report/ Mon, 16 May 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-rollout-update/ We often mention how well-connected our Next Generation Network is, but just how good is TalkTalk Business' infrastructure? Well, we've got our technology in 2007 exchanges across the country, which is three times as many as BT. This kind of coverage means that 89 per cent of the UK are on MPF, which works out as more than two million businesses having access. It's certainly resilient too, with... http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-rollout-update/ Tue, 10 May 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/what-do-we-mean-by-superfast/ The phrase 'superfast broadband' is bandied around a lot these days, but many people don't know exactly what it means – fortunately, TalkTalk Business is here to help. Superfast broadband refers to connections that are quicker than 20Mbps – with this kind of speed, not only will transferring and downloading files become quicker, it also allows for other solutions to be introduced too, including... http://www.talktalkbusiness.co.uk/about-us/news/video-news/what-do-we-mean-by-superfast/ Mon, 09 May 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/f-secure-wins-product-of-the-year/ TalkTalk Business is delighted to announce that F-Secure has won Product of the Year in the AV Comparisons Awards. F-Secure also got gold awards for the lowest false positive rate and the best rate in dynamic protection, as well as seven out of seven Advanced+ scores for protection and performance – the highest marks possible! We work with F-Secure on our Security Builder product, which can... http://www.talktalkbusiness.co.uk/about-us/news/video-news/f-secure-wins-product-of-the-year/ Fri, 15 Apr 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/disaster-recovery-added-to-portal/ TalkTalk Business is delighted to announce that companies which use the Portal will now have a disaster recovery system in place in case something goes wrong. Innovation workshops with our resellers identified the need for this kind of service, as well as realising that there needs to be a way of identifying previous services that an inbound number has been connected to. As a result, NTS Histor... http://www.talktalkbusiness.co.uk/about-us/news/video-news/disaster-recovery-added-to-portal/ Thu, 14 Apr 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/what-is-business-grade-broadband/ Business grade broadband is essential for any company that wants to compete with its rivals, as it can provide much more than domestic products, particularly if it's delivered by TalkTalk Business. Speed is one of the main advantages of getting true business broadband and both upload and download speeds are heightened with us as we're able to prioritise traffic so that your company's work doesn... http://www.talktalkbusiness.co.uk/about-us/news/video-news/what-is-business-grade-broadband/ Thu, 14 Apr 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/efm-launch-events-deemed-a-success/ The launch of Ethernet in the First Mile (EFM) by TalkTalk Business has been deemed an unqualified success, with a whole host of companies in attendance. In all, 81 individuals from 63 businesses were present at the two events on 31st March and 7th April and a number remarked on the quality of the product and the capability of TalkTalk Business' network. EFM is a new innovation for us and has... http://www.talktalkbusiness.co.uk/about-us/news/video-news/efm-launch-events-deemed-a-success/ Tue, 12 Apr 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/save-money-with-business-broadband/ Business broadband customers are now only paying only half as much for the service as they were in 2005, according to Ofcom. That's the year when Local Loop Unbundling (LLU) came into being, which allowed the TalkTalk Group to put its own equipment into local telephone exchanges, ending BT's monopoly. As one of the first companies to see the potential of LLU, we were able to steal a march on ou... http://www.talktalkbusiness.co.uk/about-us/news/video-news/save-money-with-business-broadband/ Tue, 22 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/talktalk-business-launches-efm/ Companies want ever-faster internet access and TalkTalk Business' Ethernet over the first mile (EFM) can help them achieve higher speeds at lower costs. The product launches tomorrow following an extensive period of testing, which has seen a number of trusted partners make EFM available for their clients. The take-up was stunning as loads of companies wanted to work with a company that offers... http://www.talktalkbusiness.co.uk/about-us/news/video-news/talktalk-business-launches-efm/ Mon, 21 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/talktalk-business-call-handling-product/ TalkTalk Business has unveiled its enhanced SIP solution, which has been developed with the help of one of the country's largest call handling companies. Ventura trialled our Voice over Ethernet proposition over the past three months to help us perfect the solution before rolling it out to other partners. Voice over Ethernet offers much higher capacity for call handling centres than ISDN30... http://www.talktalkbusiness.co.uk/about-us/news/video-news/talktalk-business-call-handling-product/ Thu, 17 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/unified-communications-the-future/ Business owners that don't have unified business communications in place are risking their companies' futures in an ever-more-competitive market. This is according to Lance Spencer, the director of connectivity services for TalkTalk Business, who was talking ahead of Convergence Summit North, which takes place later in the month. He notes that "to compete in a converged world, partners must thi... http://www.talktalkbusiness.co.uk/about-us/news/video-news/unified-communications-the-future/ Tue, 15 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/users-cloudy-on-cloud-benefits/ Research from TalkTalk Business has found that many businesses need educating about the different areas of cloud computing. The study found that almost two-in-five (37 per cent) didn't know what the most important component is, whilst close to a quarter (23 per cent) think that network issues are the number one driving factor. 16 per cent reckon that network security is key, whilst 15 per cent... http://www.talktalkbusiness.co.uk/about-us/news/video-news/users-cloudy-on-cloud-benefits/ Mon, 14 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/choose-experts-for-business-broadband/ Following last week's story about a surprising amount of small companies not opting for business broadband , TalkTalk Business' transformation director has a few words of advice. Andy Lockwood believes that whilst domestic grade broadband is a perfectly serviceable option for people at home, it simply can't cope with the rigours of running a company. He adds that "from emailing customers, clien... http://www.talktalkbusiness.co.uk/about-us/news/video-news/choose-experts-for-business-broadband/ Wed, 09 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-a-vpn-to-utilise-the-cloud/ A VPN could help companies take advantage of the benefits of the cloud, something that many are currently unsure about. A survey amongst 1,000 of TalkTalk Business's resellers found that two-in-five admit a sense of "fear and confusion" around the cloud, whilst 36 per cent are worried about network security issues and 22 per cent are concerned about the risk of downtime. Only one-in-ten... http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-a-vpn-to-utilise-the-cloud/ Mon, 07 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/smes-should-choose-business-broadband/ Small companies looking for a bargain may think that they can save money by getting domestic, rather than business broadband , but they're wrong. TalkTalk Business has warned SMEs that by using internet connections that are intended for home users, companies run the risk of costing themselves millions of pounds. Responding to a survey, 51 per cent of respondents admitted that they didn't... http://www.talktalkbusiness.co.uk/about-us/news/video-news/smes-should-choose-business-broadband/ Wed, 02 Mar 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-ip-telephony-set-to-soar/ A growing emphasis on quality of service and the fulfilment of service level agreements will drive more and more businesses to take up IP telephony solutions over the next five years. A number of recent reports have predicted that IP – or internet protocol – telecommunications will increasingly become the norm across business in the coming years. Earlier this month, In-Stat forecast that IP... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-ip-telephony-set-to-soar/ Mon, 28 Feb 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/pay-expenses-with-business-mobile-phones/ From next year, employees could use their business mobile phones to pay their expenses, following a breakthrough in near-field communications (NFC) services. TalkTalk Business's partner, Vodafone, along with a number of other major phone providers has announced that contactless payments could be brought to companies' phones as early as next year. To coincide with the rolling out of greater NFC... http://www.talktalkbusiness.co.uk/about-us/news/video-news/pay-expenses-with-business-mobile-phones/ Wed, 23 Feb 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/videoconferencing-for-telecom-resellers/ Telecom resellers may be interested in offering videoconferencing solutions to their clients after it emerged to be growing in popularity in a number of sectors. A new report from Forrester has found that 30 per cent of businesses have already implemented desktop videoconferencing, whilst a further 19 per cent say that they have plans to do so in the future. Internal communication has proved to... http://www.talktalkbusiness.co.uk/about-us/news/video-news/videoconferencing-for-telecom-resellers/ Wed, 02 Feb 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ipvpn-improvements/ {DynamicContent:VideoPlayerPlugin} Technology never stands still – and nor does TalkTalk Business. We have made some major improvements to the functionality of our already-state of the art Managed IPVPN Consult and Partner propositions. Both Consult and Partner clients can now take advantage of Annex M connection over TalkTalk Business's Next Generation Network. By the end of 2010, it will be... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ipvpn-improvements/ Thu, 27 Jan 2011 10:29:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/office-broadband-drives-pc-sales/ The desire to have office broadband running on quicker computers drove PC sales in the fourth quarter of last year. Research from Gartner shows that worldwide PC shipments rose by three per cent to 93.5 per cent, largely driven by businesses looking to replace desktops and migrate their systems over to Windows 7. Ranjit Atwal from the research organisation notes that "some enterprises may have... http://www.talktalkbusiness.co.uk/about-us/news/video-news/office-broadband-drives-pc-sales/ Mon, 17 Jan 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-broadband-booming/ The amount of people using mobile home and business broadband will double to one billion people this year, according to new research. Ericsson has found that the increased use of business mobile phones and tablet computers like the iPad will lead to the increase, with the Asia Pacific region leading the way with 400 million users, followed by North America and Europe with 200 million each. The... http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-broadband-booming/ Wed, 12 Jan 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/need-for-flexible-call-handling-shown/ The importance of having flexible call handling solutions has been highlighted by the Northern Irish water crisis. Northern Ireland Water's (NIW) call centre only has the capacity to cope with 200 calls at any one time, but over the Christmas period, it was overwhelmed by 200,000 callers each day, as many residents were affected by burst pipes. The government-owned company's director of custome... http://www.talktalkbusiness.co.uk/about-us/news/video-news/need-for-flexible-call-handling-shown/ Mon, 10 Jan 2011 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/companies-seek-reliable-ip-telephony/ As companies rush to get everything finished before Christmas, many who use a well-known VoIP service are being left frustrated by unexpected downtime. For much of this week, Skype's enterprise users have been dogged by issues that have rendered the service unusable, which will no doubt leave many considering a more reliable IP telephony service. The system relies on some users acting as... http://www.talktalkbusiness.co.uk/about-us/news/video-news/companies-seek-reliable-ip-telephony/ Fri, 24 Dec 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-telephone-continues-to-grow/ Research in Motion (RIM) – maker of the BlackBerry business telephone – has posted better-than-expected results for the third quarter of the year. The Canadian firm is a partner of TalkTalk's business division and has reported that it's shipped more than 14 million (14.2m) handsets in the three months to October – a 40 per cent increase on the same period in 2009. The strength of RIM as a... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-telephone-continues-to-grow/ Thu, 23 Dec 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/bad-weather-increases-call-handling-need/ There's a greater need for call handling solutions this winter, as more consumers contact providers of goods and services. With many airports closed or experiencing delays due to snow and ice, thousands of extra people are trying to contact them in order to find out whether their holidays can still go ahead. It hasn't only been people trying to fly who have been hit by travel chaos – drivers ha... http://www.talktalkbusiness.co.uk/about-us/news/video-news/bad-weather-increases-call-handling-need/ Tue, 21 Dec 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/home-business-broadband-for-productivity/ Companies could help their team be more productive by providing them with a link to the office's business broadband , according to a new study. Label-makers Dymo found that home-workers are less likely to spend the day surfing the web and making personal phone calls, whilst they're more likely to work evenings and weekends, as well as taking shorter lunch breaks. A spokesman for the company... http://www.talktalkbusiness.co.uk/about-us/news/video-news/home-business-broadband-for-productivity/ Wed, 15 Dec 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/uk-network-security-fares-well/ Network security in Britain is the best in Europe, with only a small number of companies reporting any incidents over the past year. UK and Hungary tied at the top of Eurostat's network security study, with only four per cent of businesses admitting unavailability of ICT problems because of a security incident. British companies also came out above the European average when it came to the amoun... http://www.talktalkbusiness.co.uk/about-us/news/video-news/uk-network-security-fares-well/ Mon, 13 Dec 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/opal-reacts-to-business-broadband-plans/ Following the announcement that the government is planning to spend £830m on improving Britain's business broadband , TalkTalk Business has welcomed the proposals. Transformation director Andy Lockwood has remarked that the government clearly understands the link between better business broadband and an increase in jobs, as it looks to the private sector to employ former public sector staff. He... http://www.talktalkbusiness.co.uk/about-us/news/video-news/opal-reacts-to-business-broadband-plans/ Wed, 08 Dec 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-ui-for-business-mobile-phones/ Companies that use BlackBerrys as their business mobile phones could find themselves with a new user interface (UI) in the non-too-distant future. This comes after Research in Motion (RIM) bought out a company that specialises in UI, which could herald a whole new look for the business phone. RIM's David Yach notes that the company – called The Astonishing Tribe – "has a long history of working... http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-ui-for-business-mobile-phones/ Mon, 06 Dec 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/tube-business-mobile-phones-due-soon/ A deal to provide reception for business mobile phones on the London Underground could be close to being signed. According to trade magazine Mobile Today, the £150m deal between Transport for London (TfL) and phone providers is set to be signed in the next two weeks. It's believed that the operators will agree to roll out the phone reception on the Jubilee and Central lines in time for the... http://www.talktalkbusiness.co.uk/about-us/news/video-news/tube-business-mobile-phones-due-soon/ Mon, 29 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-for-cloud-growth/ Companies are beginning to understand the main benefits of cloud computing, as more look into business hosting options. The cloud offers a large number of positives for companies wanting to save money and space, whilst boosting productivity. Such are the benefits inherent in the practice, Gartner are saying it could have as big an impact on the world stage as e-business did. According to Gartne... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-for-cloud-growth/ Thu, 25 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/a-quarter-not-using-business-broadband/ A quarter (24 per cent) of companies aren't using business broadband ; instead opting for packages intended for home users. Comparison site, Consumerchoices.co.uk, finds that many those who use the home broadband do so as they think it's cheaper, but this isn't always the case. They also run the risk of breaching their ISP's terms and conditions and may not have sufficient bandwidth to run the... http://www.talktalkbusiness.co.uk/about-us/news/video-news/a-quarter-not-using-business-broadband/ Wed, 24 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/more-access-to-opal-business-broadband/ A greater number of companies will be able to take advantage of TalkTalk Business's business broadband solutions, after plans were revealed to extend coverage. Whilst discussing sales of close to £900m (£887m), Dido Harding – chief executive of TalkTalk Business's parent company TalkTalk – announced that soon, more than 90 per cent of the population will have access to their next generation... http://www.talktalkbusiness.co.uk/about-us/news/video-news/more-access-to-opal-business-broadband/ Mon, 22 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-number-crucial-at-christmas/ As shoppers are being urged to be careful where they buy things from this year, the need for a dedicated business number becomes even more apparent. With online shopping due to increase by 16 per cent this year compared to last, the UK Cards Association is running its Be Card Smart Online campaign to make sure that people shop safely. One of their key pieces of advice to consumers is to keep no... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-number-crucial-at-christmas/ Fri, 19 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/avayas-phone-system-drops-microsoft/ Avaya has chosen to update its phone system using Linux, rather than Microsoft, in a move that the firm believes will prove win-win for all concerned. Not only will the new system save SMEs money when buying the system, due to removing licensing costs, but installation times for each business telephone will also be improved by up to 75 per cent. The updates will also help companies move towards... http://www.talktalkbusiness.co.uk/about-us/news/video-news/avayas-phone-system-drops-microsoft/ Thu, 18 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/playbook-perfect-for-business-broadband/ Despite its name, Research in Motion's (RIM) PlayBook was designed with business broadband customers in mind. This is according to the company's director product strategy David Heit, who told V3.co.uk that rather than aping the iPad, the PlayBook has been developed as a result of feedback from enterprise customers. He explained that "they told [RIM] they wanted the full web experience on the... http://www.talktalkbusiness.co.uk/about-us/news/video-news/playbook-perfect-for-business-broadband/ Wed, 17 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-remains-best-business-phone/ The BlackBerry is the best of all the business mobile phones in the market and will remain so for the next five years. This is according to a study from ABI Research, which shows that Research in Motion's devices will remain in top spot for business users, despite growing competition from other handsets and operating systems. The company also predicts that the number of business mobile phones... http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-remains-best-business-phone/ Tue, 16 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-for-growth-boost/ Four-in-five small companies in the UK are not taking full advantage of the opportunities that await them at the other end of their business broadband . Trends Research also found that a quarter of companies think that they're too small to trade internationally, whilst a similar amount (24 per cent) admitted that they were distrustful of foreign firms. The study also found that, on average, sma... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-for-growth-boost/ Fri, 12 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-broadband-extensive/ Mobile business broadband is available to 87 per cent of the UK, according to figures from Ofcom. The figures show that London has 100 per cent coverage in terms of both geography and population, closely followed by the rest of the southeast with 94 per cent geographical coverage and 96 per cent of the population covered. The Ofcom figures show that England fares best out of the British nations... http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-broadband-extensive/ Wed, 10 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-telecom-for-homeworkers-vital/ Companies that extend their business communications into their workers' homes can reap the benefits in the long-term, according to a new report. Business advice body Tedco believes that homeworking on a full- or part-time basis can increase productivity, give staff greater motivation and make more effective use of your office space. Carole White from Tedco adds that having sales staff based... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-telecom-for-homeworkers-vital/ Fri, 05 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-broadband-for-tablets/ Tablet computers are increasingly being used by companies, so more will be looking for good deals on their mobile business broadband . Forrester's How iPads Enter the Workforce report looks at how tablet computers like the iPad and the PlayBook from Research in Motion (RIM) will replace laptops and clipboards, as well as providing entirely new possibilities. Ted Schadler from the research compa... http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-broadband-for-tablets/ Tue, 02 Nov 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-vital-for-companies/ Companies that don't have business broadband are missing out on a slice of a £100bn industry, according to research from Google. The search engine giant's research shows that if the internet was counted in the economic figures, it would be the fifth-largest sector in the country. This would make it larger than construction, transport and the utilities. Google shows how vital business broadband ... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-vital-for-companies/ Fri, 29 Oct 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/opal-teams-up-with-t-mobile-broadband/ TalkTalk Business's business telecom customers will now be able to benefit from mobile broadband provided by T-Mobile. The mobile giant's broadband dongle has won numerous awards, including the Best Mobile Broadband prize in the 2009 What Mobile awards. The mobile broadband can be twinned with TalkTalk Business's fixed business broadband product or the Office Caller fixed business telephone... http://www.talktalkbusiness.co.uk/about-us/news/video-news/opal-teams-up-with-t-mobile-broadband/ Tue, 26 Oct 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-handling-used-to-build-profits/ Large business-to-consumer companies are using their call handling resources to build revenue, rather than just answer customer calls. This is according to research from Pitney Bowes Business Insight (PBBI), which found that seven-in-ten (69 per cent) customer-facing businesses see their call handling centres as business critical revenue generators. Six-in-ten of those polled admitted that they... http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-handling-used-to-build-profits/ Fri, 22 Oct 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-online-with-business-broadband/ TalkTalk is formally backing the government's Get Online week and by the end of it, more people could be inspired to get business broadband and set up their own online company. Currently, in excess of nine million Britons have never been online and this week aims to bring that number down even further by showing people the benefits of the internet. The government's internet champion, Martha Lan... http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-online-with-business-broadband/ Tue, 19 Oct 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-mobile-business-broadband-guide/ Two tech experts have set up a blog which aims to make mobile business broadband easier to understand for both users and telecoms workers. Unwired Insight has been launched by Alastair Brydon and Mark Heath and will tackle a range of mobile business broadband-related topics which may come up, including the use of smartphones, as well as queries about the spectrum and dongles. Dr Brydon notes th... http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-mobile-business-broadband-guide/ Thu, 14 Oct 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/products/opal-launch-mobile-broadband-for-smes/   TalkTalk Business Launch Mobile Broadband for SMEs through T-Mobile Partnership Wireless internet added to broadband and telephony packages £300 cheaper than BT’s comparable package* Transparent pricing TalkTalk Business, the business division of TalkTalk Group, has further strengthened its market-disruptive broadband and voice offering for small businesses, with the launch of a cost-effectiv... http://www.talktalkbusiness.co.uk/about-us/news/products/opal-launch-mobile-broadband-for-smes/ Wed, 13 Oct 2010 16:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-for-home-working/ Having business broadband put in at your home could help you become more productive, as long as you prepare for home-working correctly. This comes from the Financial Times, which asked a number of experts about the pros and cons of not spending all week in the office. Lawyer Monica Burch notes that "you spend a lot less time being reactive and responding to other people’s needs," although Roger... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-for-home-working/ Tue, 05 Oct 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/save-on-insurance-with-a-vpn/ Companies looking to save money should move into the cloud and get a VPN, after it emerged that SMEs are trying to cut down on insurance costs. Figures from the insurers RSA – formerly Royal and Sun Alliance – show that more than two in five (41 per cent) businesses became more conservative with their spending during the recession. The organisation's SME Trading Director, David Greaves, warns... http://www.talktalkbusiness.co.uk/about-us/news/video-news/save-on-insurance-with-a-vpn/ Mon, 04 Oct 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-communications-to-grow/ The number of people using mobile business communications is set to soar in the next five years, according to mobile phone manufacturer Ericsson. Magnus Ewerbring told delegates at the Mobile Broadband World 2010 event in London that the rise in mobile broadband had "only just started" and that today's 500 million users look set to grow to 3.5 billion by 2015. He also warned operators that "use... http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobile-business-communications-to-grow/ Thu, 30 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-rim-business-communications/ From the second quarter of next year, companies may be able to supplement their business mobile phones with the new Research in Motion (RIM) PlayBook. The tablet device – which had previously been rumoured to be called the BlackPad before its launch – is looking to provide stiff competition for the Apple iPad. At the unveiling, RIM co-chief executive Mike Lazaridis remarked that the PlayBook is... http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-rim-business-communications/ Wed, 29 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/loyalty-slowing-business-hosting/ SMEs are showing too much loyalty to their IT staff, which is preventing them from investing in the business hosting options that may take their firm to the next level. This is according to Bharat Vagadia from the National Outsourcing Association (NOA), who also remarks that despite this loyalty, the signs that more firms will choose to outsource their IT requirements are "still promising". He... http://www.talktalkbusiness.co.uk/about-us/news/video-news/loyalty-slowing-business-hosting/ Tue, 28 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/govt-takes-lead-on-business-hosting/ The government is looking to consolidate its business hosting option in order to save money – something that firms around the country could benefit from doing. Bill McCluggage, the government's deputy CIO, told a gathering of business leaders at an event in London that as part of the much-publicised public spending cuts, the government was looking at reducing ICT spending. He revealed that they... http://www.talktalkbusiness.co.uk/about-us/news/video-news/govt-takes-lead-on-business-hosting/ Thu, 23 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/olympic-business-mobiles-phones-boost/ London mayor Boris Johnson wants business mobile phones to be usable on the Underground in time for the Olympics in 2012. Currently, the deep line sections of the Tube are without any mobile phone signal, meaning that business can't be conducted whilst travelling across much of the capital. Now though, the Greater London Authority (GLA) has announced that it's looking towards mobile providers t... http://www.talktalkbusiness.co.uk/about-us/news/video-news/olympic-business-mobiles-phones-boost/ Wed, 22 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/firms-to-invest-in-business-broadband/ British spending on business broadband and software shows "promise" for the future, according to a new report. Gartner have revealed that firms will increase how much they spend on business broadband and software solutions by 4.5 per cent globally this year, with growth expected to continue until at least 2014. The analysts' Joanne Correia points out that "ageing systems, as well as greater... http://www.talktalkbusiness.co.uk/about-us/news/video-news/firms-to-invest-in-business-broadband/ Tue, 21 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-sales-up/ Research in Motion (RIM), the maker of Blackberry business mobile phones, has announced revenue gain of a third (31 per cent) in the second quarter of the year. Despite increasing competition from other manufacturers, RIM's Jim Balsillie revealed that they had sold a record number of more than 12 million business mobile phones during the three months to June. The firm's co-chief executive put t... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-sales-up/ Mon, 20 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-recording-call-centre-convenience/ Call recording solutions can make a difference in contact centres whether to replace outmoded tools and to accommodate expansion or to boost customer satisfaction, bolster quality assurance, compliance and dispute resolution. That's according to Brendan Read from TMCnet.com who explains how research on a network of medical and educational contact centres, each of which had their own individual... http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-recording-call-centre-convenience/ Fri, 17 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ipvpn-could-help-homeworkers/ Working from home increases flexibility and lowers costs for businesses and employees – and now the government is encouraging it as a means of cutting transport congestion. Speaking at the IBM sustainable business summit in London on Monday, transport secretary Philip Hammond emphasised the benefits of homeworking – and stressed the need for small businesses and self-employed people to be able ... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ipvpn-could-help-homeworkers/ Tue, 14 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/jump-in-business-mobile-phone-market/ New research shows a boom in the market for business mobile phones as a new generation of smart devices has driven more communication mobile. According to analyst firm IDC, sales of smartphones have risen by 55.4 per cent this year, exceeding expectations and pushing overall mobile sales forecasts up by 10 per cent. It also found that business mobile specialist Blackberry was in a strong positi... http://www.talktalkbusiness.co.uk/about-us/news/video-news/jump-in-business-mobile-phone-market/ Thu, 09 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-key-to-wealth/ The head of the International Telecommunications Union (ITU) has called for better home and business broadband prices in developing countries to help economic development. Dr. Hamadoun Toure told the Westminster Media Forum that while in the UK broadband cost as little as one per cent of the monthly average wage, in many countries it cost more than the whole average salary. He added that... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-key-to-wealth/ Tue, 07 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/firms-urged-to-get-vpns/ Companies should get a virtual private network (VPN) if they want to improve their operations and bring their practices up to date. This comes from web designer Sam Dean, who noted on Ostatic.com that getting a VPN can bring firms a number of benefits through working within the cloud. He remarks that those who haven't engaged in virtualisation are "missing out on the incredible convenience of... http://www.talktalkbusiness.co.uk/about-us/news/video-news/firms-urged-to-get-vpns/ Thu, 02 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/cheap-business-telephone-for-start-ups/ Start-up firms should consider getting a cheap business telephone solution in order to give them an advantage over their rivals. This comes after George Derbyshire of the National Federation of Enterprise gave some tips to the BBC on how small firms should market themselves. He points out that firms should value themselves correctly, as working at a loss "is the worst marketing strategy of all"... http://www.talktalkbusiness.co.uk/about-us/news/video-news/cheap-business-telephone-for-start-ups/ Wed, 01 Sep 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-aid-enjoyment/ Taking business mobile phones with you on holiday can actually help improve your level of enjoyment and prevent any nasty surprises once you get back to the office. This comes from Sir Martin Sorrell, chief executive of advertising and PR firm WPP, who told the Financial Times that "crises do not wait for our return". However, he does not advocate keeping your eye on your Blackberry all day lon... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-aid-enjoyment/ Thu, 26 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ethernet-network-use-growing/ More firms are using an Ethernet network, according to new figures from the International Data Corporation (IDC). They show that the Ethernet switching market has expanded by a third (32.7 per cent) in the second quarter of the year, whilst the Ethernet routing market grew by more than a tenth (11 per cent). IDC’s Rohit Mehra notes that the growth in the last quarter follows a large growth in... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ethernet-network-use-growing/ Wed, 25 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-handling-problem-for-council/ Torbay council has struggled to meet its call handling needs after being inundated with phone calls over changes to recycling services. The administration plans to replace wheelie bins for cardboard with kerbside boxes and it hasn't been met with a universal positive response from residents – more than 1,100 (1,123) calls were received last week offering feedback. The surge in volume led to a... http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-handling-problem-for-council/ Tue, 24 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-graduates-risk/ Fewer people are going to university to study IT, meaning that there are going to be fewer experts around in future to look after firms' network security. Matthew Poyadgi from IT trade association CompTIA, thinks that the majority of students ignore IT as they don't realise the amount of opportunities it can offer. He remarks that "many think IT is just about programming, but often it's about... http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-graduates-risk/ Mon, 23 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/many-dont-get-business-hosting-pluses/ Many firms are still unable to grasp the true potential of business hosting services, according to an expert analyst. John Pescatore from Gartner says that many of the corporate customers that he's come into contact with recently have not been interested in the "true" benefits of business hosting. He's found that many are looking at the technology as a means to secure the virtual data centre,... http://www.talktalkbusiness.co.uk/about-us/news/video-news/many-dont-get-business-hosting-pluses/ Fri, 20 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/mpls-boosted-by-vpn/ Using multi-protocol label switching (MPLS) technology for the creation of a VPN is helping push MPLS technology, according to experts. Industry analysts NSNO remarked in a blog post that MPLS is particularly well-suited to the task of creating a VPN, as it provides services without increasing overheads. They explain that "this allows customers to connect through diverse sites across the networ... http://www.talktalkbusiness.co.uk/about-us/news/video-news/mpls-boosted-by-vpn/ Wed, 18 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/expert-attacks-business-broadband/ The state of business broadband in this country has been viciously attacked by an expert. Shane Richmond, Head of Technology for the Telegraph has savaged 'broadband Briton' in his blog, saying that it is "shameful" and "in crisis". One bone of contention is the average speed of business broadband in this country, which he indicates is only 3.8Mbps, "well behind South Korea, which leads the wor... http://www.talktalkbusiness.co.uk/about-us/news/video-news/expert-attacks-business-broadband/ Thu, 05 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ipad-killer-from-business-telephone-firm/ Research in Motion (RIM), famous for their Blackberry business mobile phones, seems poised to branch out into the tablet computer market to take on the iPad. Bloomberg reports that the ‘BlackPad’ is being developed with a view to launching in November at a cost of a little over £300 (£315). The device will feature a 9.7 inch touch screen with wi-fi and Bluetooth connectivity, whilst it can also... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ipad-killer-from-business-telephone-firm/ Tue, 03 Aug 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ip-telephony-set-for-increase/ IP telephony could be set to rise even further in the future as more firms adopt unified business communications, according to an expert. Bennie Langenhoven wrote on the My Broadband news website that more and more firms will cotton on to the fact that unified business communications can reduce costs and increase efficiency. He remarked that "the concept is already a transformative influence in... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ip-telephony-set-for-increase/ Thu, 29 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/majority-of-firms-use-a-vpn/ A new survey has revealed that more than 50 per cent of businesses now use a VPN to connect them to cloud-based applications. The report from Loudhouse shows that unified business communications are proving popular on both sides of the Atlantic, with 74 per cent of cloud adopters saying that pressures on internal resources had lowered as a result. 73 per cent of those polled said that... http://www.talktalkbusiness.co.uk/about-us/news/video-news/majority-of-firms-use-a-vpn/ Wed, 28 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-fights-increasing-spam/ Businesses may want to consider upping their network security levels after it was revealed that spam attacks will rise by 30 per cent this year. Cisco's 2010 Midyear Security Report made the discovery, with the US, India, Brazil, Russia and South Korea being the most likely origins of the spam. The study also found that social networking is having an effect on firms’ ability to maintain effecti... http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-fights-increasing-spam/ Mon, 26 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/choose-blackberry-as-mobile-phone-system/ Research in Motion (RIM) are giving customers looking for business mobile phones more reasons for choosing a Blackberry by releasing more information about the upcoming operating system. In a Blackberry blog, a RIM product manager explains that Blackberry 6 OS will include tools which will allow it to compete more with the iPhone 4. One of the key features of the new system is improved video... http://www.talktalkbusiness.co.uk/about-us/news/video-news/choose-blackberry-as-mobile-phone-system/ Fri, 23 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-worry-for-usb-sticks/ Users who put USB sticks into their work computer could inadvertently be compromising their firm's network security. The discovery was made by a Belarusian analysis firm, who indicate that the problem lies in the way that Windows processes shortcut files, something that has been confirmed by Microsoft. The flaw which could undermine network security is related to how Windows opens shortcut link... http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-worry-for-usb-sticks/ Tue, 20 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/uk-business-broadband-should-be-best/ Britain should have the best superfast business broadband in Europe, according to the minister in charge. Jeremy Hunt, Secretary of State for Culture, Media and Sport, told the Broadband Delivery UK (BDUK) conference that digital industries are making a huge contribution to the country's GDP and employment figures. He quoted figures from NESTA which stated that universal superfast business... http://www.talktalkbusiness.co.uk/about-us/news/video-news/uk-business-broadband-should-be-best/ Mon, 19 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/use-gps-to-find-business-mobile-phones/ The makers of the Blackberry, Research in Motion (RIM), have launched a new system to help you find business mobile phones if they get lost. TalkTalk Business's partners have revealed Blackberry Protect, which gives them a few options when their device is lost. Using a web portal, users can set off a loud ring tone in case the Blackberry is lost nearby, even if the phone's in silent mode. Faili... http://www.talktalkbusiness.co.uk/about-us/news/video-news/use-gps-to-find-business-mobile-phones/ Wed, 14 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-just-got-easier/ Research in Motion (RIM), developers of the Blackberry, have updated their software to make using their business mobile phones even easier. The new version of their operating software now includes support for splitting business and personal content on Blackberrys, a single sign-on tool and self-service network security features. Crucially, the new system improves the way in which IT departments... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-just-got-easier/ Mon, 12 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-for-video-conferences/ Six in ten (61 per cent) people believe that we will be able to conduct all work meetings by video conferencing by the end of the year. This is one of the stand-out result from Cisco's Connected Conversations report and marks a change in thinking since IDC's survey earlier this year which didn't feature video conferencing so prominently. The results also show that people expect 100Mbps... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-for-video-conferences/ Thu, 08 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-handling-options-could-save-100m/ Police in Yorkshire could save £100m between them if they invested in combined resources, such as call handling . This comes from a report from Deloitte Consulting which looked into possible savings which could be made by the West Yorkshire, South Yorkshire, North Yorkshire and Humberside forces. As well as combining laboratories and admin, the research found that if call handling was... http://www.talktalkbusiness.co.uk/about-us/news/video-news/call-handling-options-could-save-100m/ Wed, 07 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-ip-pbx-is-the-way-forward/ Small and medium sized enterprises (SMEs) can improve their efficiency without making huge capital investments by opting for an IP PBX phone system. This is according to a report on TMCnet, which investigated various telephone systems for SMEs and looked at the pros and cons of them all. It concluded that IP PBX would be an important part of any firm's unified communications system, provided it... http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-ip-pbx-is-the-way-forward/ Tue, 06 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-could-help-with-stream-lining/ Small and medium enterprises (SMEs) who are looking to streamline their operations should investigate the benefits of getting a VPN. Randy Johnston wrote in CPA Technology Advisor that SMEs would be able to downsize the number of servers they require investing in VPN. He noted that firms would see cost and time savings, due to lack of technology required and applications – such as IP telephony ... http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-could-help-with-stream-lining/ Mon, 05 Jul 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobility-key-to-business-communications/ Unified business communications can help firms mobilise their workforce and help them work more effectively, according to an expert. Writing for TMC Net, Larry Levenberg has suggested mobility is "a key component" of the solutions that also links well to current trends being seen in among small and medium-sized businesses. This comes after the study from Frost and Sullivan we told you about... http://www.talktalkbusiness.co.uk/about-us/news/video-news/mobility-key-to-business-communications/ Wed, 30 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-for-left-handed-employees/ Firms with left-handed employees may want to consider providing them with Blackberrys for their business telephone needs. This comes after Apple decided against recalling the iPhone 4, despite the aerial being inconveniently located. Boss Steve Jobs recommends that users should "just avoid holding it in that way." This hint wasn’t welcomed by the Left-Handed Club's Lauren Milsom, who told the... http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-for-left-handed-employees/ Tue, 29 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-answer-to-energy-costs/ Four in ten (39 per cent) small businesses say that cutting costs is their prime objective for achieving growth and business hosting could be the answer. New figures from uSwitch.com reveal that many firms believe that lowering their power usage can help them bring down costs significantly, but only a third investigate energy prices. As well as looking for cheaper suppliers, firms can also look... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-answer-to-energy-costs/ Tue, 22 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-secures-government-comms/ UK Ministers are not allowed iPhones and instead will use the more secure Blackberry for their official business communications. That's according to Health Secretary Simon Burns, who said that officials at the Health Department use Blackberries and that this would be the case for all government employees. Unlike the Blackberry, iPhones have not been approved for restricted information by CESG,... http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-secures-government-comms/ Fri, 18 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobiles-pose-security-risk/ The expanding use and sophistication of business mobile phones is causing problems for some company IT departments as employees increasingly use them to access potentially dangerous websites. New stats reported in Mobile News Direct show that social networking sites were considered the worst offenders when it came to security issues with mobile business phone systems. A majority of the IT... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobiles-pose-security-risk/ Wed, 16 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-for-the-large-and-small-call-centre/ More and more businesses are adopting it because of the many benefits it can bring and now some of the myths and preconceptions about software-as-a-service or cloud-based call centre applications are being dispelled as well. TMCnet.com reports that a new study of more than 200 call centre managers said that workforce management systems and automated call centre solutions are imperative to their... http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-for-the-large-and-small-call-centre/ Tue, 08 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-vital-for-contracts/ Business secretary Vince Cable has confirmed a quarter of government contracts – including IT projects – will be given to small and medium firms, so they need quick business broadband in hope to compete. The government hope that by outsourcing, central government costs will be brought down which will help lower the UK's massive debt problems. To stand a chance of obtaining the contracts, SMEs... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-broadband-vital-for-contracts/ Mon, 07 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-are-the-future/ A respected website has cited business mobile phones as being the future, after the recent rise in smartphones made working out of the office almost as easy as working on the office broadband. Niall Magennis of business website Accountancy Age celebrates the number of smartphones available on the market now, but expects TalkTalk Business's partner Blackberry to remain the most popular. He says... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-are-the-future/ Fri, 04 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-can-improve-efficiencies/ More firms should use Virtual Private Networks (VPNs) to achieve significant efficiencies, according to a consultancy firm. BroadGroup's Competing in the Clouds report anticipates that VPN usage will accelerate over the coming years, with outsourcing becoming more popular. The study indicates that most firms will turn to data centre providers to provide them with their VPN, as they trust the... http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-can-improve-efficiencies/ Fri, 04 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/up-network-security-to-avoid-breaches/ Firms are advised to check their network security after it emerged that the Information Commissioner's Office (ICO) has had over 1,000 security breaches reported which involve the loss of personal data. Of these, the NHS came top of the poll with nearly a third of the total (305), but the private sector also experienced a number of network security failures, with nearly 300 (288) breaches... http://www.talktalkbusiness.co.uk/about-us/news/video-news/up-network-security-to-avoid-breaches/ Thu, 03 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-could-solve-budget-worry/ The majority of IT departments may want to consider business hosting solutions as workloads are expected to increase at levels exceeding the growth in their budgets. Two thirds of IT managers expect their workload to increase this year and just under half have major concerns about being able to deliver results on time and within budget. "For many IT departments this will be the second consecuti... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-could-solve-budget-worry/ Wed, 02 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-ip-pbx/ Your firm could be saving money by installing a hosted IP PBX telephone system. Now, a technology website has been running through the advantages of the telecoms solution. One of the key benefits of an IP PBX phone system is the money it will save you, according to Booshnews.com. Calls are generally cheaper and if you wish to expand the amount of phone lines you have, you can set up virtual pho... http://www.talktalkbusiness.co.uk/about-us/news/video-news/hosted-ip-pbx/ Tue, 01 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/expert-recommends-vpn/ Whilst the numbers of VPNs are on the rise, many managers are struggling to cut through the marketing hype and discover the actual benefits of virtualisation. However, technology analyst Elias Khnaser has now tried to make the choice a simpler one. He points out that both desktop and server virtualisation will save firms money, they do it in different ways. Virtualisation of desktop saves on... http://www.talktalkbusiness.co.uk/about-us/news/video-news/expert-recommends-vpn/ Tue, 01 Jun 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-greener-office-broadband/ Your firm's networking solutions could save you money, following a new development from TalkTalk Business's partner Cisco. The firm have announced it will offer new routers and switches which will plug in to the smart grid and help firms to use less power. The new devices are designed to integrate VoIP services with grid monitoring and will run with existing Cisco parts and network security... http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-greener-office-broadband/ Thu, 27 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-will-help-improve-network-security/ A new survey of industry experts has revealed that over half of them believe that cloud computing will actually help improve their network security. The study was carried out by 360 Degree IT, which polled nearly 300 IT professionals for their opinions on the security impact of VPNs. Richard Hall of CloudOrigin believes that the growth of cloud technology will actually raise the industry's game... http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpns-will-help-improve-network-security/ Tue, 25 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/operators-should-embrace-voip-services/ Business mobile phone operators should not delay their entry into the VoIP service market, according to a new report. Frost and Sullivan indicate that they could be losing out on big money by banning mobile IP telephony – in 2008, the VoIP market generated over £400m (£422m), whilst the projected figure for 2015 is in excess of £20bn (£21bn). The analysts reckon that 60 to 70 per cent of major... http://www.talktalkbusiness.co.uk/about-us/news/video-news/operators-should-embrace-voip-services/ Mon, 24 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-vodafone-business-mobile-phone-offer/ TalkTalk Business's partners Vodafone have launched a new price plan for business mobile phone users, which allows employees to share minutes and mix and match other options. Firms can choose between 750 and 8,000 shared minutes and then allocate them across as many business numbers as they require. There is also a flexible mobile data allowance of between 500MB and 3GB. Earlier in the month,... http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-vodafone-business-mobile-phone-offer/ Fri, 21 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-to-solve-skills-shortage/ Britain is lacking in skilled IT workers, meaning more firms may need business hosting services in the future. A survey by the Confederation of British Industry (CBI) found that many employers were worried about the number of candidates with appropriate IT skills, which could ultimately place their network security at risk. The lack of numbers is due in no small part to nearly three quarters (7... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-to-solve-skills-shortage/ Thu, 20 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/voip-services-are-the-future/ An expert has declared that whilst the volcanic ash cloud has cost business millions in missed meetings and deliveries, it has seen a shift in focus towards VoIP services. Director of Transition Systems Asia, Choo Yuh Joo, has outlined many of the benefits of IP telephony as part of a unified communications system in an interview with NetworkWorld.com. The main thrusts of his argument are that... http://www.talktalkbusiness.co.uk/about-us/news/video-news/voip-services-are-the-future/ Thu, 20 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/ethernet-network-good-idea-for-business/ An industry expert has advised companies that having Ethernet in the first mile is vital to their continued growth. Eric Bozich claims that having an Ethernet network "offers scalability and efficiency" to firms, which will be vital as they look to expand and keeping spending in check. TalkTalk Business are committed to offering a high speed bandwidth and their Ethernet solutions offer dedicate... http://www.talktalkbusiness.co.uk/about-us/news/video-news/ethernet-network-good-idea-for-business/ Wed, 19 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/experts-call-for-greater-network-security/ A group of experts have urged firms to think about their network security needs, especially when they are out and about. The group of security specialists were brought together by TheWhereBusiness.com with the intention of warning businesses about threats to their data. They point out that safeguarding confidential information should be the main thrust of their network security and that it was... http://www.talktalkbusiness.co.uk/about-us/news/video-news/experts-call-for-greater-network-security/ Wed, 19 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-offer-no-cancer-risk/ New research has shown that using business mobile phones does not appear to increase the risk of developing certain types of cancer, new research shows. The study from the International Agency for Research on Cancer (IARC) found that there was no biological mechanism by which mobiles could cause cancer. It is hoped that the study will allay some fears about using mobiles as business telephones.... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-mobile-phones-offer-no-cancer-risk/ Tue, 18 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/government-broadband-plans-attacked/ The government's plan to launch 2Mbps broadband nationally is "unambitious" and "outdated", according to an expert. Raymond O'Hare, former Scottish chief of Microsoft, warned that companies would suffer as business broadband in other countries was far quicker. "How can we possibly compete when there are countries like Finland whose aim is to have speeds of up to 100Mbps for all by 2015?" he... http://www.talktalkbusiness.co.uk/about-us/news/video-news/government-broadband-plans-attacked/ Tue, 18 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-call-centre-solutions-from-opal/ The UK Border Agency are in desperate need of some call centre solutions, after an investigation by the BBC found their current telephone systems are severely lacking. They found that on average it took almost seven minutes to answer calls and nearly three quarters (70 per cent) of calls were abandoned or went unanswered. TalkTalk Business are experts at providing call handling solutions, with... http://www.talktalkbusiness.co.uk/about-us/news/video-news/get-call-centre-solutions-from-opal/ Mon, 17 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-could-calm-overload-fears/ Firms have been warned that data traffic is going to explode over the decade and current estimates are greatly underestimated. This comes from IDC analyst Frank Gens, who has said that predictions of 35 zettabytes of global data by 2020 are "too low". The current figure is under one zettabyte (0.8ZB). Michael Dell, founder of the laptop firm, believes that the increases in data load are "going ... http://www.talktalkbusiness.co.uk/about-us/news/video-news/business-hosting-could-calm-overload-fears/ Mon, 17 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/desktop-virtualisation--not-so-scary-for-businesses/ Desktop Virtualisation has now become a more established trend that many businesses are keen to adopt for a whole host of improvements. The Register.co.uk reports that desktop virtualisation is a great tool for providing flexibility, recoverability and consolidation for a business. Concerns have been raised over the safety of migrating to the cloud, in terms of personal and financial data.... http://www.talktalkbusiness.co.uk/about-us/news/video-news/desktop-virtualisation--not-so-scary-for-businesses/ Thu, 13 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/companies-must-embrace-voip-services/ IP telephony is a rapidly growing sector and films that do not respond to that stand to be left behind, according to a telecoms analyst. Ovum have warned mobile phone operators to start embracing VoIP services, as the take up is so rapid that failure to do so will see them get left behind. Currently, many mobile services block applications such as Skype, as they feel as though they erode the mo... http://www.talktalkbusiness.co.uk/about-us/news/video-news/companies-must-embrace-voip-services/ Thu, 13 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpn-security-breakthrough/ Researchers in America have discovered a way to stop malware being passed from one virtual machine into the cloud and then on to other virtual machines. The team from the North Carolina State University have developed software called HyperSafe, which protects the VPN by locking down the cloud's code and preventing its behaviour from altering. This could lead to an explosion in firms using VPNs,... http://www.talktalkbusiness.co.uk/about-us/news/video-news/vpn-security-breakthrough/ Wed, 12 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-is-the-mobile-phone-of-choice/ TalkTalk Business's partner Research in Motion will be celebrating after its Blackberry phone was confirmed as the most popular smartphone in the US. It accounts for over a third (36 per cent) of the market, according to data from NPD Group, which highlights its use as a business mobile phone. The much-vaunted iPhone only polled a fifth (21 per cent) of the market. TalkTalk Business's range of... http://www.talktalkbusiness.co.uk/about-us/news/video-news/blackberry-is-the-mobile-phone-of-choice/ Wed, 12 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/businesses-dont-let-workers-compromise-security/ Employees of small, medium and global companies put their own online safety ahead of the companies overall IT security. That's according to a new survey on corporate and small business end users- which claims that many employees admitted to overriding their companies' security warnings to be able to gain access to restricted websites. This in turn could open up an entire system to malware or... http://www.talktalkbusiness.co.uk/about-us/news/video-news/businesses-dont-let-workers-compromise-security/ Wed, 12 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/back-up-worries-for-office-it/ Many IT administrators are concerned about a whole range of factors when backing up their systems for business continuity needs, according to a new survey of UK and US tech staff. The poll by US company Double-Take Software revealed that their most significant backup challenges are reducing recovery time, the ability to recover data to any point in time, and reducing the cost of their backup an... http://www.talktalkbusiness.co.uk/about-us/news/video-news/back-up-worries-for-office-it/ Tue, 11 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-firms-making-business-telecoms-errors/ One in three people who have set up their own businesses in the last year admit to making mistakes with their business telecoms options which are now costing them dearly. This is according to TalkTalk Business, who conducted a survey amongst so-called 'accidental entrepreneurs' – people who have decided to start their own firm due to redundancy or pay cuts from previous jobs. TalkTalk Business'... http://www.talktalkbusiness.co.uk/about-us/news/video-news/new-firms-making-business-telecoms-errors/ Mon, 10 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/outsource-for-vpn-needs/ Outsourcing IT requirements to deal with virtual private networks (VNPs) could be an ideal solution for small businesses, according to experts. PC Pro's Karl Wright points out that VPNs are less complex to set up than in the past, outsourcing remains the most trouble-free way of setting one up. "The advantages of a managed VPN service are simplicity and predictable costs," he commented. His vie... http://www.talktalkbusiness.co.uk/about-us/news/video-news/outsource-for-vpn-needs/ Fri, 07 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/video-conferencing-cuts-costs-and-travel/ A large online business that wanted to cut the travelling time and costs for its senior executives have invested in a video conferencing service. Kelkoo, the online shopping comparison site, claims that the video conferencing solution will help enhance collaboration, overcome language difficulties, improve clarity of communication and bring international teams closer together. Phillippa Holiste... http://www.talktalkbusiness.co.uk/about-us/news/video-news/video-conferencing-cuts-costs-and-travel/ Fri, 07 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/more-voip-usage-expected/ Sales of smartphones continued to grow in the first quarter of 2010, which should see VoIP services become even more widely adopted. Canalys, who put together the figures, indicated that over 55 million (55.2 million) smartphones were sold up to March this year. Around 10 million of these were Blackberrys, made by TalkTalk Business's partner RIM. ABI Research predicts that 6 billion apps will b... http://www.talktalkbusiness.co.uk/about-us/news/video-news/more-voip-usage-expected/ Thu, 06 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-lessons-taught-by-lovebug/ 10 years ago a virus written in a bedroom in the Philippines changed the world of IT security, as 45 million PCs were hit in a single day. The LoveBug virus changed people's attitudes to computer viruses around the world and improved network security solutions immeasurably. However, people who are making the viruses are working harder than ever to get around security measures, so they are still... http://www.talktalkbusiness.co.uk/about-us/news/video-news/network-security-lessons-taught-by-lovebug/ Wed, 05 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/video-news/faster-business-broadband-a-must/ The British Chambers of Commerce (BCC) has set the next government the challenge of improving business broadband . The call comes amongst a raft of proposals that the BCC want to see the new administration undertake in its first 40 days in office. On the subject of office broadband, the organisation believes a "radical plan" needs to be delivered to guarantee next generation services by 2040.... http://www.talktalkbusiness.co.uk/about-us/news/video-news/faster-business-broadband-a-must/ Wed, 05 May 2010 00:00:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/products/mobility-extension---why-let-where-you-are-dictate-how-you-work/   As workforces become increasingly mobile, mobile communication requirements and costs to businesses are increasing too. Mobility extension can avoid some of the typically high costs such as paying mobile rates whilst in the office on your mobile and paying roaming charges whilst travelling. Mobility extension is available as part of an applications suite which lets businesses take advantage o... http://www.talktalkbusiness.co.uk/about-us/news/products/mobility-extension---why-let-where-you-are-dictate-how-you-work/ Wed, 25 Nov 2009 10:20:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/products/opal-launches-managed-ipvpn-online-reporting/   TalkTalk Business has launched major enhancements to the Managed IPVPN , the next generation wide area network (WAN) solution for multisite businesses. The enhancements address the need for visibility of performance and utilisation, with an innovative reporting tool that can be posted into a customers own network management centre, as a dashboard for operational employees.  This gives much... http://www.talktalkbusiness.co.uk/about-us/news/products/opal-launches-managed-ipvpn-online-reporting/ Fri, 13 Nov 2009 12:11:00 GMT http://www.talktalkbusiness.co.uk/about-us/news/products/andy-lockwood-commets-on-adding-value-with-broadband/ “Whilst positive steps are being made to enable business grade VOIP ready broadband, as an industry, we’re not quite there yet.  The success of voice ready broadband depends on three key components– speed, quality and support and whilst progress has been made across all three of these areas, there remains room for improvement. Speed Speed is essential to the success of voice ready broadband.  A... http://www.talktalkbusiness.co.uk/about-us/news/products/andy-lockwood-commets-on-adding-value-with-broadband/ Mon, 05 Oct 2009 11:30:00 GMT