Our recent business grade test for SMEs set the benchmark at 58 per cent, but breaking down the figures, it appears companies are much better at the strategy side of things, with a score of 75 per cent.
Basically, this means that the majority of organisations realise that there's a link between better IT and telephony, and a better business performance. As a result, many either discuss the matters quarterly or monthly in order to formulate solutions.
However, there are still a worrying ten per cent of businesses that never discuss their communications needs at a board level, which could hit productivity, lead to unscheduled downtime and may even result in costly security breaches.
If you're worried that your company could suffer these kinds of problems, take the business grade benchmark survey to see where you stand compared to your rivals and then contact TalkTalk Business to discuss any issues that may arise.