Hosted Unified Communications

We understand that you want reliable products delivered via a stable network that will not let you down, and you want this at the best possible price.

Our fully managed Hosted UC service is operated within our own, all-IP Next Generation Network, the biggest in the UK. This robust network delivers hosted services securely with built-in protection and resilience for reliable, consistent service and call quality. And as you’d expect from TalkTalk Business, we’re always on hand to help you formulate and market your distinctive Hosted UC offering.

Because it’s a hosted solution there’s no need for on-site equipment. This reduces costs and makes set-up and installation quick and simple.  It’s flexible and scalable to grow with a business, across multiple users, multiple sites and a mobile workforce.  And to give you the competitive edge we’re building a suite of bolt-on applications and advanced, future-proof features so you can customise the solution to your customers’ changing business needs.

Hosted UC takes the complexity out of managing phone systems, allowing you to capitalise on the trend towards unified communications with cloud-based services that improve collaboration whilst avoiding capital investment and reducing operational expense.

With Hosted UC you can cross-sell, up-sell and attract new customers with minimum risk to your business.Low cost entry and fast service delivery mean you your customers benefit from the latest, feature-rich IP communications technology without the long lead times of on premise systems.

Hosted UC presents the ideal opportunity to introduce legacy PBX customers to an IP-based solution with a self-service provisioning and moves, add ons and changes portal.  Or create a unique service for each customer, removing the self-service element and retaining control of changes. It's this flexibility that makes Hosted UC a highly attractive reseller offering.

As Technical Director of a reseller business you’re involved in decision-making and operations. One advantage you have over other, larger companies is the flexibility that comes with being smaller - the ability to provide higher levels of customer service.  You need strong relations with a supportive, knowledgeable supplier to keep competing at this level.

Hosted UC offers scalable, future-proof  technology to support rapid expansion, multiple sites and remote workers.As employees working from remote locations becomes an increasingly common phenomenon in the modern workplace, Hosted UC enables you to capitalise on this trend.

Staff across multiple sites use one platform with shared features to improve collaboration and flexibility, eliminating training on multiple systems. There's no on-site PBX equipment to accommodate or manage, and no capital expenditure. Instead, you and your customers benefit from quick set up, installation and configuration to reduce costs.