Voice over Ethernet offers a range of benefits:
Lower cost telephony
Delivering an end-to-end solution using our own network, as well as having the largest Ethernet footprint in the UK, allows us to pass significant cost savings on to your business.
Because Voice over Ethernet (using SIP technology) is a scalable solution, you only ever pay for what you use, without the need to purchase any additional hardware, e.g. ISDN30 cards.
Peace of mind
Our specialist design team will ensure the service provides the capacity and resiliency your business demands. Our service delivery managers will work with you to arrange a suitable date for a survey, ensuring punctual delivery and installation of a managed network termination device, which can be remotely accessed for diagnostics. TalkTalk Business provides the full solution, which means if there is a problem you only have one supplier to call.
It's reliable
Our SIP service uses a fibre-based service which provides significantly more reliability than other telephony services. Our standard SLA provides 99.9% availability and our optional resilient service 99.99%.
It's managed fully
Right from day one, our dedicated team of experts at TalkTalk Business will work with you to design a service around your specific needs and our network management centre provides around the clock service monitoring. In the unlikely event of a fault we provide a 1 hour response and a target fix time of just 5 hours. At TalkTalk Business, you can be reassured that your business will always receive a fast and efficient support service.
It's flexible
Our service has been designed to adapt to your changing business needs – which is why it is totally scalable, meaning voice channels can be quickly and easily switched on or off to manage busy periods at certain times of the year.
Even moving your business to a new area is easy with TalkTalk Business. Take your numbers with you, including the area code as well as using a number of your choice for making outbound calls (the number displayed to the recipient) – one of the many advantages of using SIP technology for voice.
Future-proof your business
IP technologies on TalkTalk Business’s Next Generation Network (NGN) instantly offer lower costs, but also provide the infrastructure you need to easily take advantage of the future benefits of convergence. For your business this will mean reduced networking complexity and costs, increased productivity, improved collaboration and opportunities for introducing more flexible and effective working methods as new technologies emerge.