Telephone system training

Maximise the efficiency of your new telephone system with training and support.

 

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Telephone system training

 

New telephone systems can mean new opportunities and new ways of working and you can accelerate adoption within your business with the right training and guidance. To help you adopt fresh practices and processes, we include training on all new installations.

Ideal if…

  • You want to make full use of the new opportunities that your new telephone system offers.

 

 

Upfront knowledge: before commissioning your new telephone system, you will receive training from our dedicated company trainer.

Team training: handset and software training can be tailored for your specific requirements and installation. Choose from:

  • User training: all employees will be trained to a standard level covering all basic telephone system features. Additional training can be arranged for advanced features.
  • Train-the-trainer: a dedicated selection of your employees can receive advanced and detailed training, enabling them to cascade the training throughout your company.

User guides: full telephone system training guides will also be provided for each trainee, with bespoke guides provided for advanced features and train-the-trainer sessions.

Also recommended

Telephone systems

Smart telephone systems tailored to the way you work. We partner with the leading providers to ensure you get the best solution.

Large business calls and lines

Competitive business call rates and line rental charges, with one simple bill and a full support service.

Systems maintenance

Keep your telephone systems running efficiently 24/7 with regular maintenance.

 

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Top questions

Do you outsource your customers’ telephone system training requirements?

No, all of our training staff are employed by TalkTalk Business and work closely with our professional services team to ensure all our training material is technically up to date.

What type of training do you offer?

Our training ranges from handset training, reception console training, contact centre software training and system maintenance training

Can you provide technical administration training as well as user and handset training?

Yes, we can provide training in all aspects of your new telephone system, whether you require training for your IT teams or general users of the system.

Can you provide training on a telephone system or application even if we are not an TalkTalk Business customer?

Yes, our professional services and support team can provide training to you at a user or administration level, or even provide a consultative service to address shortfalls in knowledge around the business.

Where will my training take place?

We can provide onsite training or arrange to train users at any of our UK offices.

Testimonial

TalkTalk Business was the only company that came to us with a solution that was easy to understand and could do the job.

Sue Wright, Practice Manager, BathLodge Practice