Strengthen interaction with your customers

Getronics Case StudyHosted Call Recording is a cost-effective, highly secure solution that enables the easy recording, storing and play back of inbound and outbound calls. The intuitive interface helps you manage recordings that can be used to train your staff and the stop/start feature pauses recordings to protect sensitive data when self-serve payments are in use. It’s easy to set up and scalable, so you can request as many user accounts as you need.

Data Security is critical to your business’ day-to-day operations, and PCI upgrade safeguards against payment card security breaches and helps prevent fraud. This has been independently tested, audited and accredited with a Statement of Opinion certificate from IRM. A version of Hosted Call Recording is also available without PCI technology for businesses that don’t take card details over the phone. It’s a highly scalable solution that can respond to the changing needs of your business. Our unrivalled Next Generation Network has the capacity to record thousands of calls simultaneously, so in the event that your traffic levels increase suddenly, you can rest assured your calls will have been recorded - automatically.

Our fully managed, hosted solution is available on a pay as you go basis, delivering significant savings and a low cost of ownership. There are no capacity restrictions or line limits and storage is free for the first 28 days.

Find out about Hosted Call Recording, call 0800 840 6778 

Key Features

Hosted Call Recording SchematicHosted Call Recording is ideal for businesses that make contact with customers over the phone or require call recording for training and quality control purposes. It’s also a perfect fit for any organisation that takes payments over the phone and need to comply with PCI DSS to avoid facing substantial fines.

  • A cost-effective, highly secure solution that enables the easy recording, storing and play back of inbound and outbound calls
  • Intuitive interface helps you manage recordings
  • Protection of sensitive data when self-serve payments are in use
  • Available on a pay as you go basis, delivering significant savings and a low cost of ownership
  • No capacity restrictions or line limits
  • Independently tested, audited and accredited
  • Available on a pay-as-you-go basis

Discover more about Hosted Call Recording

Hosted Call Recording Presentation

Hosted Call Recording Presentation

View our presentation for a simple breakdown of the features and benefits of Hosted Call Recording.

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Hosted Call Recording Datasheet

Hosted Call Recording Datasheet

Get the facts on Hosted Call Recording with our short but comprehensive datasheet.

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