Case study


Find out how IVR helped Britannia Hotels consolidate their telephone contact and booking system across their nationwide chain.

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Why TalkTalk Business for large business?

Value

  • Our Next Generation Network allows us to provide future proof, feature rich and competitive packages.
  • Proven savings over BT and other leading providers.

Service

  • Supported by over 800 dedicated UK based business support specialists.
  • Award winning - Cisco Customer Service Excellence Award 2009.
  • Expert technical consultancy – before we suggest a solution we’ll make sure we understand your business challenges and priorities.
  • Industry leading service levels supported by best in class customer management systems.

Simplicity

  • Fully managed hassle free switching from existing providers.
  • Flexible packages and options designed to meet your needs.
  • Single supplier management across your communication needs.

Reliability

  • Part of the TalkTalk Group – UK’s 3rd largest communications network operator.
  • Over 15 years business to business experience serving over 180,000 businesses.
  • Tried and tested network capability – supporting over 3 billion voice minutes and over 4.25 million broadband connections a month.
  • Over £500 million invested in our network.
  • Network Operator of the Year 2009.

White paper

Change the way you handle incoming calls for big business benefits.

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Accreditation

cisco_certified

Premier Cisco certification assures you of our dedication and knowledge to support your business.