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Tom was clear about what he needed - consolidate his calls traffic and bills with one supplier, feel more connected with the office whilst on the move and like any small business, reduce costs.
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Spiralling Call costs make it increasingly difficult to keep in contact, both between offices and on the road, making it impossible to keep customers updated.
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Andrew needed better ways to funnel more targeted enquiries and provide the same level of service whilst taking a better control on costs.
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Everyone talks about the dangers of email and internet security but as a busy small business, they assumed it would never happen to them...
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Andrew knew his website could open up his business to a whole new audience instead of sitting there waiting to be 'stumbled upon' in cyberspace but where to start?