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Communicate through your website

Everyone talks about getting online and making the web work for you but they put it off until they ‘had time’. As any small business knows… you never have time.

John's story

John’s business provides second hand furniture to local businesses via a small warehouse facility. They’ve been established for around 5 years and have 6 staff. Everyone talks about getting online and making the web work for you but taking that step into the unknown is often terrifying so they put it off until they ‘had time’. As any small business knows… you never have time.

The Challenge

The website was purely an online version of the product catalogue that had been done a few years back. Even worse, each time they needed to change something, it cost them. What they really needed was a site which built their brand, showcased products in a more logical way, could be easily updated, maybe even had online purchasing to relieve the pressure on their small sales team and get more quality visitors to drive inbound enquiries. They also needed a low cost and easy way to communicate with their customers. Like most small businesses, John was terrified of bringing in a consultant to blind them with science and present them with a fat bill at the end. A simple Google search took them to TalkTalk Business where they saw our Online Builders.

The Solution

Today’s story is very different. Thanks to TalkTalk Business’s Online Sell Builder, they now have a new website (built from one of the easy-to-use templates) which presents their products and offers with far more impact and has now fully replaced the costly and quickly outdated printed version. Traffic to their website is up by 40% through the search engine optimisation service which makes sure they get good search result rankings due to more relevant and richer content. They can also now take payments online which has seen sales rise by over 25% and give their competitors a real run for their money.

Best of all, they make any changes themselves, quickly and easily and even have a monthly newsletter which they send to customers to profile current offers, service improvements, product reviews and the now infamous ‘meet the team’ section, all backed up with customer testimonials. There’s even talk of using the blog facility although I imagine the team will be giving our 24/7 team a call to guide him through that one!

Online Sell Builder

£15.00 per month

How do I get it?

You can benefit from any of our Online Builders by adding them to any Office Broadband or Office Caller package.

Go to Store

 

 

Existing customers - upgrade your package by calling 0800 954 0508.

What happens next?

After ordering your Online Builder, Hostopia, our partner in providing web services, will send you an email with your log-in details and a step by step guide to get your service up and running.

Still need more information?

Talk to one of our UK based advisors on:

0800 458 4581

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