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Improved telecoms access

Andrew needed better ways to funnel more targeted enquiries and provide the same level of service whilst taking a better control on costs.

Andrew's story

Andrew ran a small but incredibly busy design service with a team of 3. His business was built upon word-of-mouth and recommendations due to their very personalised service and his team of 3 often worked late into the night to hit deadlines, talking to clients and managing large files sizes.

The Challenge

Andrew was worried that they had set expectations that they couldn't continue to meet due to rising monthly call bills, a very unreliable internet connection just when you didn't need it and a worn-out team.  They needed better ways to funnel more targeted enquiries and provide the same level of service whilst taking a better control on costs.

The Solution

Andrew spoke to TalkTalk Business about his worries and talked through a number of solutions which could help relieve the pressure.  With TalkTalk Business's Online Market Builder, Andrew targeted his website at a more profitable segment of customers, the 'email us' facility helped to manage inbound enquiries, and the overall site presents a more detailed view of the business with an FAQ section to help reduce the number of inbound queries.

As for their calls and broadband?  Because TalkTalk Business have their own Next Generation Network, our calls and broadband are the most reliable around and even better, we can pass on savings which other providers simply can't match whilst fixing your costs on one monthly bill.  Our prioritised business grade broadband which won't slow down even at the busiest times and because its superfast, Andrew's team can move files by email quickly and easily again.

Business Broadband (plus line rental) + Online Market Builder

£33.95 per month

How do I get it?

You can benefit from any of our Online Builders by adding them to any Office Broadband or Office Caller package.

Go to Store

 

 

Existing customers - upgrade your package by calling 0800 954 0508.

What happens next?

After ordering your Online Builder, Hostopia, our partner in providing web services, will send you an email with your log-in details and a step by step guide to get your service up and running.

Still need more information?

Talk to one of our UK based advisors on:

0800 458 4581

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