The problem was they didn't really know what was working for them and what wasn't. As the team were so busy, they often forgot to ask where they'd seen the offer. As a small business, John always felt like 0800 numbers, etc were for bigger business and very costly and complicated to set up and manage. Moreover, the business wanted to get into the UK wide contract furniture market and service customers but felt sometimes that their very local presence worked against them.

The Solution

TalkTalk Business believes in choice because we understand that every business is different. We discused the 'inbound' options of either an 0800 number (200 inclusive inbound call minutes a month) or an 0845 number (no cost to receive incoming calls). John decided that the 0800 was for him as he wanted people to call about the offers for free. Either way, incoming calls on these numbers are simply directed to your existing landline number - it works just like a signpost and could be measured by how many calls came in on it. He couldn't believe it was only going to cost him £6 a month!

Inbound Builder

£6.00 per month

How do I get it?

You can benefit from our Inbound Builder by adding it to any Office Broadband or Office Caller package.

Go to Store

Existing customers - upgrade your package by calling 0800 954 0508.

What happens next?

Your Inbound Builder will be added to your package as soon as you place your order and you will receive an email confirmation of this.

This service will be activated within 48 hours after your fixed line service goes live. If you already have a telephone line with us your service will be activated within 48 hours of your order.