Homeworkers

What you get with TalkTalk Business Homeworker Broadband

FREE Line Install**

With our homeworker package you get FREE line install worth £99.

Up to 24Mbps* business broadband

For just £10 a month with line rental at £13.95 a month get the fastest download speed your line can take and up to 1Mbps upload speed, allowing your business to work faster and smarter.

Line Rental only £13.95 per month

Switch your line rental to TalkTalk Business and pay just £13.95 per month, compared to £14.45 from BT.

Calls with TalkTalk Business

Taking this Broadband package means you also get your calls from TalkTalk Business.  Our Standard Call Charges are as follows:

Peak (Mon-Fri 9am-5pm) - 2p/min
Off-Peak (Mon-Fri 5pm-9am & all weekend) - 2p/min
Landline Connection Fee - 2p
Mobile - 9.95p/min
3 Network - 15.95p/min
Mobile Connection Fee - 5p
International (from) - 2.4p/min

Add unlimited calls packages from just £6 a month

Unlimited peak time calls or unlimited off peak calls for just £6 a month.

Free online security licence

Keep your PC or laptop protected from online threats and enjoy complete, uncompromised security to ensures safe business with the latest virus protection from F-Secure.

Free wireless router

Access the internet from multiple PCs, laptops and mobile devices at any one time. Router is plug n’ play – super easy to install.

Unlimited downloads^

Benefit from unlimited downloads each month (subject to fair usage policy, see legal section).

Additional benefits for users on our network

Prioritised network traffic†

Make sure your broadband service doesn't slow down at peak times with prioritised business network traffic over residential users.

1 x Static IP address‡

Available on request.  Perfect for businesses wanting to set up their own email server or website.

Add Builders to your package

We understand that every business has different needs. That's why we have designed a range of Call and Business packages that you can add to your broadband dependent on your needs.

Benefit from the flexibility of a dedicated business line

Whether you need a dedicated line for a fax service or want to expand your customer services capacity with a separate line, we strive to make the process as easy as possible for you.

For a limited time only we are offering FREE line install^ for customers who take TalkTalk Business Homeworker Broadband.

^ - Free Line Install only available to Office Broadband customers on our network. In all other instances, a £99 charge will apply - for more information on charges, please see our master price list at www.talktalkbusiness.co.uk/terms. One offer per customer/account address.

Some Frequently asked questions...

How long will it take to switch to Office Broadband?

After choosing your broadband package you can expect your complete service to 'go live' within 2 weeks.

Will there be any 'downtime' when I join TalkTalk Business?

You should experience little or no downtime during the switchover. We will keep you up to date with the latest progress and let you know when you're going to be offline. This shouldn't be more than a couple of hours on the day of the switchover.

What happens if I currently have broadband with a cable provider?

We can only provide broadband to customers who have a non-cable landline and number. If you currently have broadband with a cable provider, then you can have a new line installed by a BT engineer through TalkTalk Business.

Will my line rental switch to TalkTalk Business?

We have call plans that enable you to either switch your line rental to TalkTalk Business or keep it with BT. We charge the less than BT for line rental, and you'll only get one bill each month. Once your line is active with TalkTalk Business, we will bill you for both your line rental and calls. BT will then send you a credit for any unused line rental you've already paid for. We will take responsibility for your line although we still use experienced BT engineers for any faults.

Can I get broadband in my area?

A very high percentage of businesses can get broadband. However if your BT telephone exchange can't provide it, or if you live too far away from your exchange, you may be one of the few people who can't get it. Our network can provide around 60% of businesses with Office Broadband with the remainder taking one of our alternative broadband packages available outside of our network area.

What happens if I am still in contract with another provider?

You will probably be charged a cancellation fee by your current provider for leaving your contract. You might decide to leave regardless, as the cost of this fee will be quickly offset by the savings on our broadband. Please consult the terms and conditions of your contract when leaving your current provider. Alternatively, you can decide to stay with your current provider and remain in the TalkTalk Business broadband queue. Before the end of your contract, just contact us and give us your MAC code details and you will go live with Office Broadband within weeks. Please bear in mind that we will contact you a few times by letter, email and phone to get your MAC code on time so that your broadband go-live date is not delayed. If you have decided to stay with your current provider and stay in the TalkTalk Business Broadband queue, then please ignore these communications.

I'm currently with another broadband provider, can I move to TalkTalk Business?

Most businesses with an existing broadband connection can transfer their service over to TalkTalk Business. Select the product you would like on this website, and then enter your telephone number and postcode into the Availability Checker to confirm if you can get TalkTalk Business broadband.

I have an alarm system that uses my phone line. Can I join TalkTalk Business?

Most alarm systems are compatible with the TalkTalk Business network. To check if TalkTalk Business broadband will work on your line, please select the product you would like on this website, and then enter your telephone number and postcode into the Availability Checker. This will confirm if you can have TalkTalk Business broadband on your line, and also what packages are available to you.

I have Featureline on my line, can I join TalkTalk Business?

In most cases you can switch to TalkTalk Business. As the provisioning process is a little more complicated and may take a little longer, we would ask you to call our sales team on the number at the top of this page.

What do I need to join TalkTalk Business?

To check if you are within our network area, please select the product you would like on this website, and then enter your telephone number and postcode into the Availability Checker. If you decide to order Office Broadband, you'll also need your bank or building society account number and sort code to set up your Direct Debit.

Why TalkTalk Business are right provider for you

At TalkTalk Business we understand the challenges modern businesses face and that every business is different. That’s why all of our solutions are designed to be flexible so they can support and enhance your business, whatever your needs.  Most importantly, we have the knowledge to give you expert advice.

Our Service

• We have over 15 years experience helping businesses throughout the UK
• We work with over 180,000 small and medium sized businesses
• Our dedicated team of over 800 UK specialists are here to help

Our Network

• We own the country’s biggest Next Generation Network so we can offer you the most advanced, reliable and reasonably priced services around
• It’s tried and tested. We support over 3 billion voice minutes and over 4.25 million broadband connections a month
• It’s an IP network which means it carries voice and data together, so whatever the future throws at your business, you’ll be ready

Our Choice

• With the best network around, we can offer you business grade services at a cost you can afford
• You can create a solution to fit around your business with our choice of Builders, so you won’t pay for services you don’t need