Broadband, line rental & calls

What you get:

Fast and reliable business broadband

The fastest download speed your line can take, allowing your business to work faster and smarter (normally £10 per month).

Line Rental

Your line rental is included in the price (normally £13.95 per month).

Unlimited UK landline calls

Unlimited anytime calls to UK landlines including 01, 02, 03 or 0870 numbers (normally £8 per month) .

Calls with TalkTalk Business

Taking this Broadband package means you also get your calls from TalkTalk Business.  Our Standard Call Charges are as follows:

Landline Connection Fee - 4p
Calls - 5p/min
Mobile - 9.95p/min
3 Network - 15.95p/min
Mobile Connection Fee - 5p
International (from) - 5p/min

Free online security licence

Keep your PC or laptop protected from online threats and enjoy complete, uncompromised security to ensure safe business with the latest virus protection from F-Secure.

Free wireless router

Access the internet from multiple PCs, laptops and mobile devices at any one time. Router is plug n’ play – super easy to install.

Unlimited download allowance^

Benefit from an unlimited download allowance each month (subject to fair usage policy, see legal section).

Dedicated business support

Your service is backed by 600 UK based business experts.  Just call 0800 083 3003.

Additional benefits for users on our network

Prioritised broadband†

Make sure your broadband service doesn't slow down at peak times with prioritisation over residential users.

1 x Static IP address‡

Available on request.  Perfect for businesses wanting to set up their own email server or website.

Terms & Conditions

All prices are exclusive of VAT. Offer ends 31 May 2012. TalkTalk Business reserves the right to withdraw this promotion at any time and the offer is subject to availability and change. In addition to these February/March/April/May 2012 Promotional terms and condition please also refer to our standard terms and conditions available at: www.talktalkbusiness.co.uk/legal

This offer is available to new customers and existing non-Broadband customers taking ON-Net (LLU) Office Broadband only and on a standard 24 month contract. If the contract is terminated within the minimum term charges may apply as stated in the standard terms and conditions. If you take any of our additional Builders, separate terms and conditions apply which can be found on our website as noted above. This offer cannot be used in conjunction with any other offer. Unless otherwise stated, a £30 one-off connection fee applies. All out of bundle minutes will be charged at 5ppm and a 4p connection charge applies.

*Broadband speed is subject to a line test and factors including, but not limited to, local availability and distance from the exchange. ^Usage is unlimited based on a fair usage policy. The data that is sent and received via your broadband connection is given priority over our standard broadband traffic at key points in our network. Static IP address available upon request. Free new line install only available to Office Broadband customers on our network. In all other instances, a £99 charge will apply.  Excludes calls to the Channel Islands. 

Benefit from the flexibility of a dedicated business line

Whether you need a dedicated line for a fax service or want to expand your customer services capacity with a separate line, we strive to make the process as easy as possible for you.

For a limited time only we are offering FREE line install^ for customers who take Office Broadband.  Not available in conjunction with any other offer.

Simply supply the postcode where you would like the new line set up, you can then add Office Broadband and other Services to your order.

^ - Free Line Install only available to Office Broadband customers on our network. In all other instances, a £99 charge will apply - for more information on charges, please see our master price list at www.talktalkbusiness.co.uk/terms. One offer per customer/account address.  Free line install not available in conjunction with any other offer.

Some Frequently asked questions...

How long will it take to switch to Office Broadband?

After choosing your broadband package you can expect your complete service to 'go live' within 2 weeks.

Will there be any 'downtime' when I join TalkTalk Business?

You should experience little or no downtime during the switchover. We will keep you up to date with the latest progress and let you know when you're going to be offline. This shouldn't be more than a couple of hours on the day of the switchover.

What happens if I currently have broadband with a cable provider?

We can only provide broadband to customers who have a non-cable landline and number. If you currently have broadband with a cable provider, then you can have a new line installed by a BT engineer through TalkTalk Business.

Will my line rental switch to TalkTalk Business?

We have call plans that enable you to either switch your line rental to TalkTalk Business or keep it with BT. We charge the less than BT for line rental, and you'll only get one bill each month. Once your line is active with TalkTalk Business, we will bill you for both your line rental and calls. BT will then send you a credit for any unused line rental you've already paid for. We will take responsibility for your line although we still use experienced BT engineers for any faults.

Can I get broadband in my area?

A very high percentage of businesses can get broadband. However if your BT telephone exchange can't provide it, or if you live too far away from your exchange, you may be one of the few people who can't get it. Our network can provide around 60% of businesses with Office Broadband with the remainder taking one of our alternative broadband packages available outside of our network area.

What happens if I am still in contract with another provider?

You will probably be charged a cancellation fee by your current provider for leaving your contract. You might decide to leave regardless, as the cost of this fee will be quickly offset by the savings on our broadband. Please consult the terms and conditions of your contract when leaving your current provider. Alternatively, you can decide to stay with your current provider and remain in the TalkTalk Business broadband queue. Before the end of your contract, just contact us and give us your MAC code details and you will go live with Office Broadband within weeks. Please bear in mind that we will contact you a few times by letter, email and phone to get your MAC code on time so that your broadband go-live date is not delayed. If you have decided to stay with your current provider and stay in the TalkTalk Business Broadband queue, then please ignore these communications.

I'm currently with another broadband provider, can I move to TalkTalk Business?

Most businesses with an existing broadband connection can transfer their service over to TalkTalk Business. Select the product you would like on this website, and then enter your telephone number and postcode into the Availability Checker to confirm if you can get TalkTalk Business broadband.

I have an alarm system that uses my phone line. Can I join TalkTalk Business?

Most alarm systems are compatible with the TalkTalk Business network. To check if TalkTalk Business broadband will work on your line, please select the product you would like on this website, and then enter your telephone number and postcode into the Availability Checker. This will confirm if you can have TalkTalk Business broadband on your line, and also what packages are available to you.

I have Featureline on my line, can I join TalkTalk Business?

In most cases you can switch to TalkTalk Business. As the provisioning process is a little more complicated and may take a little longer, we would ask you to call our sales team on the number at the top of this page.

What do I need to join TalkTalk Business?

To check if you are within our network area, please select the product you would like on this website, and then enter your telephone number and postcode into the Availability Checker. If you decide to order Office Broadband, you'll also need your bank or building society account number and sort code to set up your Direct Debit.

Why TalkTalk Business are right provider for you

At TalkTalk Business we understand the challenges modern businesses face and that every business is different. That’s why all of our solutions are designed to be flexible so they can support and enhance your business, whatever your needs.  Most importantly, we have the knowledge to give you expert advice.

Our Service

• We have over 15 years experience helping businesses throughout the UK
• We work with over 180,000 small and medium sized businesses
• Our dedicated team of over 800 UK specialists are here to help

Our Network

• We own the country’s biggest Next Generation Network so we can offer you the most advanced, reliable and reasonably priced services around
• It’s tried and tested. We support over 3 billion voice minutes and over 4.25 million broadband connections a month
• It’s an IP network which means it carries voice and data together, so whatever the future throws at your business, you’ll be ready

Our Choice

• With the best network around, we can offer you business grade services at a cost you can afford
• You can create a solution to fit around your business with our choice of Builders, so you won’t pay for services you don’t need