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Service management

Billing Service management Webmail Broadband

 
 

Call management 1

Access your online number management and statistical reporting tool.

  • Track the number of calls answered, unanswered or engaged
  • Create reports in percentages or actul figures 
  • Manage multiple numbers from one portal

 

 Portal Login

 

The Portal

Access your online number management and statistical reporting tool.

  • Track the number of calls answered, unanswered or engaged
  • Create reports in percentages or actul figures 
  • Manage multiple numbers from one portal

 

 Portal Login

 

Replay management

Access your recorded inbound and outbound calls instantly for playback, monitoring and reporting.

  • Playback on your PC
  • Download for archiving
  • Send as email attachments

 

 Portal Login

 

TalkTalk Business solutions extranet

Our extranet is designed to provide you with online information about your services with TalkTalk Business.

  • Access end user account information
  • Log support calls
  • Online ADSL ordering

 

 Portal Login

 

Vision

Vision provides near real time access to call information for products on our Advanced Inbound services platform.

  • Access call information

 

 Portal Login

 

Web Provisioning

This interface provides access to our web provisioning system which allows customers and partners to order, suspend and modify smart call handling and ICC products.

 

 Portal Login

 

Audio Store

Customers using Call Recording or products from our Advanced Inbound platform where audio capture is provided can use this web site to access their recordings.

 

 Portal Login

 

Control Panel

Allows customers using Smart Call Handling (SCH) products to manage their service operation and configuration.

 

 Portal Login