Mid-Size Business Solutions

Mid-Size Business Solutions

20 - 250 employees

Mid-Size Business Solutions

In today's 24/7 environment, businesses never switch off, so any downtime is lost time. At TalkTalk Business, we know how important it is to have a network you can depend on all day, every day.

We add value to medium-sized businesses by providing an affordable, reliable and secure connection that's always there when you need it. With our forward-thinking, flexible range of services and dedicated UK customer service support, we've provided a platform that’s been helping businesses to reach their full potential for over 20 years.

Choose from a full range of competitively priced connectivity solutions, including fibre, Leased Lines and broadband for SMEs. We also provide Data Centre solutions and MPLS IPVPN, as well as a range of voice services including business phone systems, SIP Trunking, inbound solutions, calls and lines. In addition, we offer mobile SIM and handset packages.

Our solutions will keep you connected around the clock while also helping you to manage your costs effectively. We provide a variety of off-the-shelf packages and can offer tailored solutions if you’re after something bespoke for your medium-sized business. So, whether you’re looking for a standalone service or something more complex, we can help.

To discover more about our about our business broadband packages and business phone systems suitable for SMEs, don’t hesitate to get in touch. You can call us at our UK-based contact centre for further information and advice.

  • Our philosophy is to seek out savings we can pass onto you, without compromising quality

  • With 99.995% reliability, we take pride in keeping you connected

  • Access to a dedicated business expert matched to your needs and aspirations

  • Whatever your needs, we’ve got the right solution– from straightforward broadband to managed data networks

Businesses we Work With

Over the past 20 years, we’ve worked with more than 180,000 businesses making us the UK’s leading provider of B2B data networking and telephony solutions.

View Case Studies

Internet

Simply Broadband from £16.95 a month (includes line rental)

Simple yet powerful business broadband, with no compromise on quality.

  • Small and Mid-sized Small and Mid-sized
  • Fast Connectivity Fast Connectivity
  • More Bandwidth More Bandwidth
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Complete Broadband from £23.45 a month (includes line rental)

Great value all-inclusive business broadband and calls, at a fixed price you can rely on.

  • Small and Mid-sized Small and Mid-sized
  • Fast Connectivity Fast Connectivity
  • More Bandwidth More Bandwidth
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Superpowered Fibre from £28.95 a month (including line rental)

Give your business a boost with our high speed totally unlimited fibre broadband, up to 76 Mbps.

  • Small and Mid-sized Small and Mid-sized
  • Fast Connectivity Fast Connectivity
  • More Bandwidth More Bandwidth
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Data Networking

Private Network

Unite your geographically diverse sites through a reliable and secure private network with a choice of access technologies from Broadband to Fibre Ethernet.

  • Multi-site Businesses Multi-site Businesses
  • Range of Product Options Range of Product Options
  • Great UK Coverage Great UK Coverage
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Data Centre

Free yourself from connectivity limitations and risks to security. Powered by our Next Generation Network, the Hosted Data Centre service offers a highly scalable, resilient hosting facility.

  • Mid-sized and Large Mid-sized and Large
  • Multi-site Businesses Multi-site Businesses
  • Reducing downtime Reducing downtime
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Voice

SIP Trunks

Our SIP Trunks service provides reliable voice connectivity between your PBX and our network. The benefits include increased flexibility, control, resiliency and reduced costs.

  • All Businesses All Businesses
  • Low Cost Calls Low Cost Calls
  • Easy to Set-up Easy to Set-up
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Hosted Voice from £7 per user/month

Choose a cloud phone system and do much more than make calls. Our Hosted Voice phone system brings together calls, chat, conferencing, document share and much more.

  • Growing businesses Growing businesses
  • Multi-Site Businesses Multi-Site Businesses
  • Low Cost Calls Low Cost Calls
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Hosted Voice from £7 per user/month

Choose a cloud phone system and do much more than make calls. Our Hosted Voice phone system brings together calls, chat, conferencing, document share and much more.

  • Growing businesses Growing businesses
  • Multi-Site Businesses Multi-Site Businesses
  • Low Cost Calls Low Cost Calls
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Mitel Phone Systems

We offer three great products from Mitel, all have an array of features making sure your workforce are more available to your customers wherever they are. Each offer the same great benefits whether your workforce are in or out of the office, maintaining excellent customer service.

  • Low Cost Calls Low Cost Calls
  • All Businesses All Businesses
  • Growing businesses Growing businesses
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Business Numbers

Choose Business Numbers to suit and enhance your brand. Whether you’d like to offer customers free calls, appear as a national company or have numbers that are easy to remember, TalkTalk Business has an extensive range.

  • Low Cost Calls Low Cost Calls
  • Easy to Set-up Easy to Set-up
  • Flexibility Flexibility
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IVR

Make sure your calls are answered and directed to the right personnel with our efficient IVR service. The automated voice helps customers select the department, or service they need during and out of office hours.

  • Call Centres Call Centres
  • Multi-site Businesses Multi-site Businesses
  • Easy to Set-up Easy to Set-up
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Call Recording

Offers a secure, cost effective way to capture all inbound and outbound conversations. With easy recording, storing and playback features, our fully managed solution is great for compliance and staff training.

  • Call Centres Call Centres
  • Multi-site Businesses Multi-site Businesses
  • Remote Working Remote Working
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Audio Conferencing

Our flexible Audio Conferencing works with a variety of Business Numbers, connecting personnel across the UK. Being cloud based, it’s easy to set-up and the pay as you go service means it’s also highly cost effective.

  • Mid-sized and Large Mid-sized and Large
  • Multi-site Businesses Multi-site Businesses
  • Remote Working Remote Working
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Contact Centre

A cloud-based, feature rich virtual contact centre solution. There’s no on-site equipment and all control is managed via a secure portal. This highly scalable and cost effective solution allows you to manage calls across multiple sites including home workers and other remote departments.

  • Call Centres Call Centres
  • Multi-site Businesses Multi-site Businesses
  • Remote Working Remote Working
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Business Line from £16.95

Ideal for 1 to 4 users, a Business Line allows you to make and receive calls. You can tailor the service to find the right balance between price and performance.

  • Small and Mid-sized Small and Mid-sized
  • Low Cost Calls Low Cost Calls
  • Flexibility Flexibility
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ISDN Complete from £39

A great choice of bundles offer big savings. Costs are inclusive of line rental, DDI number rental and useful extra features. With a fixed monthly cost and no hidden fees it’s flexible and cost effective.

  • Small and Mid-sized Small and Mid-sized
  • Growing businesses Growing businesses
  • Flexibility Flexibility
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Mobile

4G SIM (International + Handset options) from £10 a month

Ideal for Midsize and corporate businesses that require international travel. This service offers you the flexibility of many package sizes.

  • Mid-sized and Large Mid-sized and Large
  • Growing businesses Growing businesses
  • Great UK Coverage Great UK Coverage
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New Technology

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Blogs

On-site vs Hosted Phone System, should you care?

Recently phone systems have transitioned through a major technology shift from most businesses having a physical phone system on site to an option where everything can be stored in the Cloud.

Mobile in 2017 and beyond: Key trends in 2017

Mobile should now be a part of every business’s communications strategy. But today, this means much more than just being able to support your employees who want to connect with the business via their smartphone.

Case Studies

Bam Nuttall

With new projects across the length and breadth of the UK often commencing at little more than a week’s notice, industry leading construction and civil engineering company BAM Nuttall needs to be truly and rapidly responsive.

DHL

When Ofcom ruled that 0870 numbers could no longer be used by companies to generate revenue, DHL needed an alternative inbound solution live within four weeks, without affecting customer service.