Small and Mid-sized
Fast Connectivity
Great UK Coverage
Reducing downtime
Recently phone systems have transitioned through a major technology shift from most businesses having a physical phone system on site to an option where everything can be stored in the Cloud.
Mid-Size Business Solutions
20 - 250 employees
Mid-Size Business Solutions
In today's 24/7 environment, businesses never switch off, so any downtime is lost time. At TalkTalk Business, we know how important it is to have a network you can depend on all day, every day.
We add value to medium-sized businesses by providing an affordable, reliable and secure connection that's always there when you need it. With our forward-thinking, flexible range of services and dedicated UK customer service support, we've provided a platform that’s been helping businesses to reach their full potential for over 20 years.
Choose from a full range of competitively priced connectivity solutions, including fibre, Leased Lines and broadband for SMEs. We also provide Data Centre solutions and MPLS IPVPN, as well as a range of voice services including business phone systems, SIP Trunking, inbound solutions, calls and lines. In addition, we offer mobile SIM and handset packages.
Our solutions will keep you connected around the clock while also helping you to manage your costs effectively. We provide a variety of off-the-shelf packages and can offer tailored solutions if you’re after something bespoke for your medium-sized business. So, whether you’re looking for a standalone service or something more complex, we can help.
To discover more about our about our business broadband packages and business phone systems suitable for SMEs, don’t hesitate to get in touch. You can call us at our UK-based contact centre for further information and advice.
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Our philosophy is to seek out savings we can pass onto you, without compromising quality
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With 99.995% reliability, we take pride in keeping you connected
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Access to a dedicated business expert matched to your needs and aspirations
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Whatever your needs, we’ve got the right solution– from straightforward broadband to managed data networks
Internet
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Data Networking
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Voice
Hosted Voice from £7 per user/month
Choose a cloud phone system and do much more than make calls. Our Hosted Voice phone system brings together calls, chat, conferencing, document share and much more.
Growing businesses
Multi-Site Businesses
Low Cost Calls
Mitel Phone Systems
We offer three great products from Mitel, all have an array of features making sure your workforce are more available to your customers wherever they are. Each offer the same great benefits whether your workforce are in or out of the office, maintaining excellent customer service.
- Low Cost Calls
- All Businesses
- Growing businesses
Business Numbers
Choose Business Numbers to suit and enhance your brand. Whether you’d like to offer customers free calls, appear as a national company or have numbers that are easy to remember, TalkTalk Business has an extensive range.
- Low Cost Calls
Easy to Set-up
Flexibility
IVR
Make sure your calls are answered and directed to the right personnel with our efficient IVR service. The automated voice helps customers select the department, or service they need during and out of office hours.
- Call Centres
Multi-site Businesses- Easy to Set-up
Call Recording
Offers a secure, cost effective way to capture all inbound and outbound conversations. With easy recording, storing and playback features, our fully managed solution is great for compliance and staff training.
- Call Centres
- Multi-site Businesses
Remote Working
Audio Conferencing
Our flexible Audio Conferencing works with a variety of Business Numbers, connecting personnel across the UK. Being cloud based, it’s easy to set-up and the pay as you go service means it’s also highly cost effective.
- Mid-sized and Large
- Multi-site Businesses
- Remote Working
Contact Centre
A cloud-based, feature rich virtual contact centre solution. There’s no on-site equipment and all control is managed via a secure portal. This highly scalable and cost effective solution allows you to manage calls across multiple sites including home workers and other remote departments.
- Call Centres
- Multi-site Businesses
- Remote Working
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Mobile
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New Technology
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Blogs
Mobile in 2017 and beyond: Key trends in 2017
Mobile should now be a part of every business’s communications strategy. But today, this means much more than just being able to support your employees who want to connect with the business via their smartphone.
Case Studies
Bam Nuttall
With new projects across the length and breadth of the UK often commencing at little more than a week’s notice, industry leading construction and civil engineering company BAM Nuttall needs to be truly and rapidly responsive.
DHL
When Ofcom ruled that 0870 numbers could no longer be used by companies to generate revenue, DHL needed an alternative inbound solution live within four weeks, without affecting customer service.
