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Having issues or need to make a change?

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Support Centre allows you to query bills, troubleshoot and resolve issues as well as track orders in an instant.

Ask us a question in Support Centre.

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Festive opening hours

Please see below for our festive opening hours for service, TalkTalk Business and Partner sales. 

Service

8am to 8pm all the way through the festive period

Sales

Up until 23rd Dec – Open as usual

24th – 8am till 3pm

25th & 26th – CLOSED

27th – 9am – 5.30pm

28th – 9am – 5.30pm

31st - 9am till 3pm

1st Jan – CLOSED

2nd Jan – Open as usual

Closed on weekends

Partner

Up until 23rd Dec – Open as usual

24th – 9am till 3pm

25th & 26th – CLOSED

27th – 9am – 5pm

28th – 9am – 5pm

31st - 9am till 3pm

1st Jan – CLOSED

2nd Jan – Open as usual

Closed on weekends

 

Sales

Mon-Fri 8am-6pm

 

Business Broadband

0800 458 4581

 

All other solutions

0800 231 5951

 

Customer Services

Small Business

 

0800 083 3003 - Mon-Sun 8am-6pm

 

Large Business

0800 298 2883 - Mon-Fri 8am-6pm

 

Billing

0800 083 2545 - 8am-8pm

 

Partners

Mon-Fri 9am-5pm

 

New enquiries:

0800 954 0764

 

Existing Reseller support:

0845 330 6725

 

Calls to 0845 330 numbers cost 3p per minute plus your phone company’s access charge.

Press & PR

For all media enquiries, please email the press office.

 

For more information on the TalkTalk Group view the Group website.

 

Suspicious Activity

To report spam or junk mail email us here.

 

To report phishing activity (the fraudulent practice of trying to obtain personal information), please email us here

 

Call blocking queries 

At TalkTalk we take the security of our customers very seriously. We may block calls and stop certain telephone numbers calling our customers where we have concerns that they may be scam or nuisance calls. We are also required by law to block invalid telephone numbers that you cannot call. 
   
If you have tried to call one of our customers on more than one occasion and you think your call has been incorrectly blocked then get in touch with us at CLIQuery@talktalkplc.com. We need you to tell us the number you were trying to dial and the reason you think your number should not be blocked. We’ll then investigate the matter and let you know the outcome. 

Please be aware that if you hear the message “the person you are calling has blocked your number”, we will not unblock your number. This is because our customer may have blocked your number on our callsafe platform. 

Help and Support

The Support Centre offers dedicated help and support with your products, services and bills. Troubleshoot common issues and submit requests to our team of specialists. Click below to visit Support Centre.

Support Centre

Small Business Complaints Code of Practice

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