Ethernet Access Direct (EAD)

• Up to 10Gb symmetrical speeds
• No installation fee on 3 year contracts (1 year also available) 10Gb installation fees available on request
• 5-hour fix (fast response)
• Faster setup than other providers**
• From £243 a month 

Ethernet First Mile (EFM)

• Up to 20Mb symmetrical speeds
• No installation fee on 3 year contracts (1 year also available)
• 7-hour fix
• Fast installs
• From £165 a month

Ethernet over Fibre (EoFTTC)

• Up to 76Mb download speeds
• No installation fee on 3 year contracts (1 year also available)
• 7-hour fix
• Quicker setup than other ethernet products
• From £90 a month

Our Technology

• TalkTalk Business delivers Internet Access across our all-IP Next Generation Network which covers more than 95% of the UK.
• Supports both Cloud-ready internet and private network services, MPLS, Next Generation Voice, cloud-based services, streaming and broadcasting.
• Enables the seamless movement of huge amounts of data quickly Future-proofed with the scalability to adapt to your changing needs.

Network Capabilities

• We deliver fast and symmetrical speeds with superior reliability and performance consistency that's achievable only on an uncontended line.
• Delivers the speeds and resilience to support VoIP and hosted solutions.
• Provides the performance needed to access high-quality voice, data, video and cloud-based services.

SLAs

• We offer fault fixing SLAs from 5 hours that are backed by service credits.

Support

• We understand that you need to be online for your customers and employees. We’re here to ensure you are always connected with our 24x7 UK-based suppport.

Installation Support:

• We will assign an account manager (desk based or field) who will be your first point of call into TalkTalk Business.
• For an additional cost, we can also provide a service manager who will give regular performance reviews of your connectivity.
• Enhanced delivery includes a Project Manager who will oversee the end to end process at an additional cost.
• We fully manage all practical aspects at your premises, ensuring minimal disruption to your day-to-day business.
• Connectivity is fully go-live tested during the installation process.

Installation Lead Times

• ***TalkTalk Business delivers installations 11 days (on average) faster than other providers on Ethernet Access Direct orders.
• As it's hugely dependent on your site, installations can have a quick lead time of 40 days or sometimes over 100 days.

TalkTalk Business boast one of the largest and best connected next generation networks in the UK, complimented by our peering relationship with 330 global Partners.

Our portfolio of Cloud-ready Connectivity solutions start at 10Mb and go up to 1Gbps, they’re delivered over one of the largest Ethernet exchange networks in the UK (over 3,000) and provide ultrafast connectivity to your cloud providers. Not to mention offering the best browsing experience in the UK (ranked number 1 by the industry-rating agency SamKnows).

We have network scale few UK providers can match: multiple terabits of internet connectivity and direct peering with 100’s of internet and cloud providers - 90%+ of our traffic achieves a direct path.  Our Internet Access is Cloud-ready and ideal for accessing your critical business applications: we have direct connections with Salesforce, Microsoft Azure, Workday, AWS, Concur amongst others.

Join our Cloud-ready customers today who are already benefitting from increased efficiency, reduced latency and low packet loss compared to other providers.