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Dedicated Internet Access

Our Internet Access portfolio, also known as Leased Lines, provides dedicated, fast, reliable and secure ethernet connectivity. Benefits include speeds up to 1Gbps, 24x7 UK support with SLA fix times from 5 hours.

We have 100% UK coverage (95% on our network) and with no installation fees you are even closer to resilient and cost-effective connectivity.

From £100 a month

Ethernet Access Direct (EAD)	Ethernet First Mile (EFM)	Ethernet over Fibre (EoFTTC)
Up to 1Gb symmetrical speeds	Up to 20Mb symmetrical speeds	Up to 76Mb download speeds
No installation fee on 3 year contracts (1 year also available)	No installation fee on 3 year contracts (1 year also available)	No installation fee on 3 year contracts (1 year also available)
5-hour fix (fast response)	7-hour fix	7-hour fix
Faster setup than other providers	Fast installs	Quicker setup than other Ethernet products
**1Gbps for the price of 300Mbps at select UK locations - call to find out more
From £274 a month	From £150 a month	From £100 a month

Benefits

Dedicated connection, fully uncontended
No installation fee options
Quicker installs than other providers***
Unlimited usage
Grow flexibly with speeds up to 1Gbps
99.995% network reliability
Resilient and secure (no shared backhaul)
More local Ethernet exchange access than others
24/7 service and support
Fix times from 5 hours
Prioritised bandwidth for consistently high speeds
Low latency

Save up to £2,500 off a dedicated internet connection

The Gigabit Voucher scheme has been launched by the Department for Digital, Culture, Media and Sport (DCMS) as part of its Local Full Fibre Networks Programme.

As an approved Government partner, TalkTalk Business Direct is able to work with you to find out if you’re eligible and then carry out all the hard work to help you claim your voucher.

Gigabit Voucher Scheme

Want to know more about what we can offer?

Enter your details below and get a quote today.

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Further information

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Ethernet Access Direct (EAD)

Ethernet First Mile (EFM)

Ethernet Over Fibre (EoFTTC)

Pricing

Ethernet Access Direct (EAD)

Up to 1Gb symmetrical speeds
No installation fee on 3 year contracts (1 year also available)
5-hour fix (fast response)
Faster setup than other providers**
From £274 a month

Ethernet First Mile (EFM)

Up to 20Mb symmetrical speeds
No installation fee on 3 year contracts (1 year also available)
7-hour fix
Fast installs
From £150 a month

Ethernet over Fibre (EoFTTC)

Up to 76Mb download speeds
No installation fee on 3 year contracts (1 year also available)
7-hour fix
Quicker setup than other ethernet products
From £75 a month

Performance

Our Technology

TalkTalk Business delivers Internet Access across our all-IP Next Generation Network which covers more than 95% of the UK.
Supports both Cloud-ready internet and private network services, MPLS, Next Generation Voice, cloud-based services, streaming and broadcasting.
Enables the seamless movement of huge amounts of data quickly Future-proofed with the scalability to adapt to your changing needs.

Network Capabilities

We deliver fast and symmetrical speeds with superior reliability and performance consistency that's achievable only on an uncontended line.
Delivers the speeds and resilience to support VoIP and hosted solutions.
Provides the performance needed to access high-quality voice, data, video and cloud-based services.

SLA's & Support Service

SLAs

We offer fault fixing SLAs from 5 hours that are backed by service credits.

Support

We understand that you need to be online for your customers and employees. We’re here to ensure you are always connected with our 24x7 UK-based suppport.

Joining Process

Installation Support:

We will assign an account manager (desk based or field) who will be your first point of call into TalkTalk Business.
For an additional cost, we can also provide a service manager who will give regular performance reviews of your connectivity.
Enhanced delivery includes a Project Manager who will oversee the end to end process at an additional cost.
We fully manage all practical aspects at your premises, ensuring minimal disruption to your day-to-day business.
Connectivity is fully go-live tested during the installation process.

Installation Lead Times

***TalkTalk Business delivers installations 11 days (on average) faster than other providers on Ethernet Access Direct orders.
As it's hugely dependent on your site, installations can have a quick lead time of 40 days or sometimes over 100 days.

Cloud-ready Internet Access

TalkTalk Business boast one of the largest and best connected next generation networks in the UK, complimented by our peering relationship with 330 global Partners.

Our portfolio of Cloud-ready Connectivity solutions start at 10Mb and go up to 1Gbps, they’re delivered over one of the largest Ethernet exchange networks in the UK (over 3,000) and provide ultrafast connectivity to your cloud providers. Not to mention offering the best browsing experience in the UK (ranked number 1 by the industry-rating agency SamKnows).

We have network scale few UK providers can match: multiple terabits of internet connectivity and direct peering with 100’s of internet and cloud providers - 90%+ of our traffic achieves a direct path. Our Internet Access is Cloud-ready and ideal for accessing your critical business applications: we have direct connections with Salesforce, Microsoft Azure, Workday, AWS, Concur amongst others.

Join our Cloud-ready customers today who are already benefitting from increased efficiency, reduced latency and low packet loss compared to other providers.

Rated "Great" on Trustpilot

99 tasks, don’t let slow Internet be 1

We know your business never stands still and neither should your Internet.

Choose a dedicated Internet service, one that is reserved for your use only. It’s like having your own lane on the motorway so you can expect a fast, reliable service regardless of the time of day.

Why TalkTalk Business

60% More Ethernet Exchanges vs BT

95% UK Coverage

5 Hour Fast Fix Time SLA

99.995% Network Reliability

More Points of Presence than Other Prodivers

90% First Call Resolution & 24/7 UK Support

*Dedicated Internet Access, EoFTTC is normally £100 per month and is reduced as part of this offer to £75 per month for the duration of your minimum term contract. New on-net installs only, subject to 3 year contract term, availability and survey. Excess Construction Charges may be applicable. Offer ends 31 May 2019. Product downgrades excluded from discount (ie, EAD, EFM to EoFTTC etc).

**1 Gbps Ethernet Access Direct is now the same price as 300Mbps Ethernet Access Direct at select locations (Zones A and B exchanges), excluding any additional distance charges. For the duration of your contract term you can treble your bandwidth for the same price. Available on orders placed and accepted until 31st May 2019.