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News & Insight
News and PR
- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- The Future of Retail
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
- CityFibre Ethernet Access Circuit Promotion
- Join us in making the climate crisis history
- Lockdown Lessons
- Mental Health and Wellbeing: Helping our Colleagues
- Delivering Net Zero Carbon Emissions by 2030
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19
“Great vision without great people is irrelevant.”— Jim Collins in Good to Great
We all know that hiring the right people is key to the success of any business, but attracting and retaining talent is no easy feat. For small and medium-sized firms it is crucial to have a core team of dedicated and professional colleagues - particularly as your organisation starts to expand.
Building the dream team takes significant investment for a small company, both in terms of time and financial resources, so it’s important to try and get it right first time. But in some ways, they may have an advantage over larger competitors. The smaller, more intimate culture that many SMEs can offer will be attractive to many people, while they can also move much faster to secure top talent.
Here are our top tips for attracting the best talent and hiring the right people:
Target the right channels
The value of effective networking can't be underestimated, and in today's environment, there are more options than ever when it comes to finding the right people. Simply posting on local job sites or your website is no longer enough.
For instance, you can't ignore social media. A 2016 study by Glassdoor revealed 79 per cent of jobseekers used social media to find a role, rising to 86 percent among younger people. Think also about the type of role you're advertising for and what channel is most appropriate - LinkedIn may be great for graduate roles, but Twitter and Facebook shouldn't be overlooked either.
Make sure you're giving the right impression
You need to impress potential employees just as much as they need to impress you - perhaps even more so in an environment where competition for top talent is fierce. Even simple things such as having a professional-looking, well designed website can go a long way towards selling yourself to prospective hires.
It's also important to keep communication open with candidates, to ensure they're well-informed about the recruitment process and know when to expect decisions. Even if they are ultimately unsuccessful, they'll go away with an opinion of your company they'll be willing to share. If it's a positive one, they'll remember it and potentially share it with other prospective candidates.
Offer exciting perks and incentives
Silicon Valley may be leading the way with quirky perks such as nap areas and slides, but actually, most people want far simpler things when it comes to workplace incentives. According to recent figures from CV-Library, just five per cent of workers want a workplace with a nap or games room. Instead, 47 per cent cited flexible working as their top perk, so think about how your staff communicate when away from the office. Products like Hosted Voice can make this very easy.
Other incentives like seasonal bonuses, extra holiday time and staff discounts also featured highly, so with nearly two-thirds of workers stating the perks on offer are a key factor when deciding whether to accept a job, getting this right could be the key. If you want to make this easier, check out tools like Perkbox that can help you extend the range of benefits you can offer your staff.
Implement a solid onboarding process
Even if you've selected what you think is the perfect hire and your offer has been accepted, the work isn't over. The first few weeks in a new role are critical, and employees want to feel they've made the right choice.
Make sure you have a clear, structured induction and onboarding process that introduces them to the business and its way of operations. Create a checklist of what info needs to be imparted, or draft a set of answers to FAQs they're likely to ask.
First impressions go both ways, and you don't want to appear disorganised. Invest time early and instead of an employee who will be looking to move on in a matter of months, you can build relationships that last for years.
To register for more tips and advice click here.
TalkTalk's new reserach reveals the importance home workers place on fast, reliable internet connectivity as well as some of the benefits to come out of remote working.
Mental Health and Wellbeing: Helping our Colleagues
This week, TalkTalk organised a schedule of activities foused on increasing mental health awareness, to help ensure our colleagues feel supported while working remotely.