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- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- The Future of Retail
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
- Join us in making the climate crisis history
- Lockdown Lessons
- Mental Health and Wellbeing: Helping our Colleagues
- Delivering Net Zero Carbon Emissions by 2030
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19
Imagine yourself as a child today – what job would you choose? Knowing what we know about how quickly technology has transformed the workplace, would the job you've selected even still exist?
Now think about what you want your business to look like in the next decade – what technologies would you choose? Business technologies are evolving at lightning speeds, changing the way companies operate and how people work.
While this might seem daunting, at TalkTalk Business we view these technological changes as fundamentally good for businesses, as they can fully unleash your business' potential. Employees agree, as our recent survey found that nearly one third believe that Artificial Intelligence (AI), automation and other technologies have the potential to enable them to work more efficiently.
That said, there are some notable differences in opinion between the sexes. More men than women have a positive outlook on automation in the workplace, with 28% of male workers in comparison to 19% of female workers thinking automation will help improve their attention to detail and reduce errors. Additionally, over a third of male workers (39%) feel AI and automation will make them better at tackling day-to-day tasks, in contrast to less than a quarter of female workers (24%).
It is undeniable that technologies such as AI, machine learning and automation will factor into how businesses plan not only their technology spend, but also their entire workforce strategy in the years to come. Recently, the World Economic Forum surveyed HR decision makers all around the world and nearly half (44%) reported that technologies enabling remote working, co-working space and teleconferencing would be the main drivers of technology change.
Much of the technology that powers future working practices already exists; think of the many cloud tools such as Box and Dropbox, or Unified Communications tools such as Webex or GoToMeeting. These not only allow employees to work from anywhere, but to collaborate with colleagues in real-time. Of course, all of these must be underpinned by state-of-the-art connectivity, which will ensure these essential business tools are available whenever needed.
So, what does all of this really mean for your organisation?
Currently the adoption of AI and machine learning is facing a bottleneck built out of three issues:
- Poor business understanding
It can be said, then, that the most nimble and adaptable organisations and employees will thrive in the age of the machine assisted work.
Right now, workforces consist primarily of people, often sharing an office, working roughly the same hours. However, in the future, it is possible that robots will be introduced to the chain of management, both managing and being managed by people. In addition, it is likely that workforces will be dispersed and working when it makes sense for them. This will increase productivity, as work will not be tied to a place or time, but tasks that must be completed within a certain timeframe.
The technology that supports businesses is also steadily improving. The beauty of machine learning is that its effectiveness is on the rise and it is widely available. Businesses can now start to benefit from systems that learn to perform tasks on their own, and consistently improve at their jobs, eventually becoming better than humans at performing tasks such as analysing huge amounts of data to detect fraud or diagnose disease. This enables human employees to solve the problems, rather than spending time on detecting them in the first place.
Businesses that are ready for a change do not need to undertake the challenge of transforming workplaces on their own. Trusted partners that are easy to work with and ready to help innovate are crucial for ensuring organisations select the right technology for them, and adopt them in a way that makes sense for the company. This is something that TalkTalk Business is passionate about, as we understand that not every tool is right for every organisation, therefore an in-depth understanding of business needs and the technology available to help is essential.
This is a time of tectonic change in the business world. Companies that are early to innovate, and are open-minded enough to educate themselves on the next wave of technological advances will be the most successful in the years to come. Perhaps, then, another benefit of the next wave of workplace advancements is not simply the new and exciting ways of working we will start to see, but also a brand-new generation of business leaders that will have the knowledge and understanding to transform how we work.
For more insights please visit: www.talktalkbusiness.co.uk/workforces2025
In this series of Workforces 2025 blogs, we will investigate a selection of future trends and developments that senior business decision makers need to consider and begin planning for, to keep their organisations competitive at a pivotal time for the country's global productivity. We will also look at how TalkTalk Business aims to assist in the successful delivery of these services, to enable a thriving future workplace.