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- Cardiff: An ultrafast city
- The connectivity market is changing fast: it’s time to upgrade
- TalkTalk is one the best places to work in the UK!
- TalkTalk Business: Finalists in Comms Council UK Awards 2021
- Business Full Fibre can drive post-lockdown success
- The new need for speed
- Ofcom report: UK digital dependency driven to new heights during lockdown
- Business Full Fibre - the what, where and why of full fibre
- Ultrafast Business Fibre: what it is and why you might need it
- Ultrafast Business Fibre is your back to business game changer
- Hybrid Working
- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- The Future of Retail
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
- CityFibre Ethernet Access Circuit Promotion
- Join us in making the climate crisis history
- Lockdown Lessons
- Mental Health and Wellbeing: Helping our Colleagues
- Delivering Net Zero Carbon Emissions by 2030
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19
There have been a few stories around recently warning that many of us are set to have our jobs replaced by robots in the next few years, and in some ways, it's easy to see where the concerns are coming from.
Some companies are already working on technologies that can take humans out of the equation wherever possible. Ride-hailing app Uber, for example, recently trialled self-driving cars in California (before authorities put a stop to it as they didn't have the relevant permits), while several banks are turning to artificial intelligence (AI) driven chatbots that can interact with customers and answer basic queries without the need for a human agent. But what does the future really hold for robots and AI in the workplace - and will it affect how you work?
Robots to play a key role
A report from Bank of America Merrill Lynch forecast a future where AI leads to a "paradigm shift" in the way we live and work. It predicted that every industry would be affected by the introduction of these technologies, which will become an integral part of our daily lives.
As a result of this, it estimated that as many as 35 per cent of jobs in the UK may be at risk of being replaced by technology in the next 20 years, with those in low-paying manual or services work considered most in danger.
Elsewhere, research by Gartner suggests nearly a third of large companies (30 per cent) will have adopted 'smart machines' by 2021 - with this including AI, intelligent automation, and machine learning.
Susan Tan, research vice president at Gartner, said: "Smart machines represent opportunities to help enterprises assess, select, implement, change and adapt talent, and for IT and business processes, the opportunity to successfully adopt smart machines for business benefits."
What it means for your business
While the introduction of these technologies to the workplace offers many great opportunities for businesses, firms won't be able to reap the rewards unless they have the right support infrastructure in place to make the most of it. For instance, many of these AI and machine learning applications will derive their data from Internet of Things sensors, so it will be vital that companies have effective connectivity to deliver this essential information in a timely manner.
And despite what the doom-mongers may say, staff will still be important. Today's machines may be far more advanced than a few years ago, but they still have their limitations. While a chatbot might be able to help take a payment, for example, there's a level of trust attached to a human interaction that robots just can't match for more complicated matters, such as long-term financial advice.
There's still a long way to go before the robots are really capable of taking over. In Uber's case, for instance, it was only a matter of hours into its first trial before videos were released showing their driverless cars running red lights, so it seems like there'll still be a place for the human touch for the foreseeable future.
Click here and see how TalkTalk Business can support your organisation in meeting the ever evolving technology requirements.