What is a Leased Line?

What is a Leased Line?

Mark Moudarres, TalkTalk Business

Mark Moudarres, TalkTalk Business

What is a Leased Line or Dedicated Line?

Fast, reliable Internet connectivity is often described as the fourth utility, like water, gas and electricity, it’s essential to our operations. However, what you may be unaware of is, unlike water and gas, Internet Access is available in several different formats. 

In less than two minutes I’ll explain the differences between Broadband, Fibre Broadband and what is known as a dedicated leased line as well as explaining the advantages and disadvantages of these services.

The differences: Broadband (ADSL) and a Leased Line?

Broadband and Fibre Broadband = shared Internet connections
Broadband is an Internet connection that is shared with other users. Herein lays one of the disadvantages, the more people online means the more demand that is placed on the connection. It’s just like the motorway at rush hour, more traffic, creates more congestion and the slower you move. Unfortunately with a shared connection you have no control over the speed, and at peak times performance may drop.

Leased Line = Internet connection solely for your use
A leased line, also known as a dedicated line, is a connection that is reserved for your use only. It’s almost like having your own lane on the motorway. You can therefore expect a fast, reliable service regardless of the time of day. You don’t have to worry about being slowed down by someone down the street binge-watching Netflix or the business next door streaming a live webinar.

Fast download AND upload speeds

Broadband offers much faster download speeds than upload. For example up to 17 Mbps downstream and up to 1 Mbps upstream. Most of what we do online is downloading so for some tasks this is fine. However, for certain types of activities a fast upload speed matters.

Why do I need fast upload speeds?
If your business is doing any of the following things you’ll need fast upload speeds:

  • Making calls over your Internet (VoIP)
  • Video calls
  • Streaming or broadcasting
  • Backing up files to the cloud
  • Sending large files
  • Have several employees using apps, VoIP, sending files simultaneously

We are seeing a marked increase in the number of businesses needing to upgrade their Internet services. This is due to the simple fact that they are doing more online and require a more reliable service. The advantage of a dedicated line is that it offers both fast upload and download speeds. For example you could choose 100Mbps down and 100Mbps up, this is known as a symmetrical service. You get the same guaranteed upload and download speed.

Is downtime an issue for your business?

For a 24/7 business, operational 525,600 minutes a year, how does downtime affect you?

When choosing an Internet service ask yourself how much downtime can you afford. For instance, not all broadband providers operate out of hours support. These days, business operations aren't restricted to the traditional nine-to-five, and if something goes wrong on an evening or weekend, you'll need the peace of mind that comes with being able to get timely help.

Broadband fix times average from 5 to 28 working days compared to dedicated leased line fix times which average from 5 to 10 hours. 

Advantages and Disadvantages of Leased Lines

Advantages of a dedicated leased line

  • Increased reliability and performance – Internet connection solely for your use
  • More speed available – choose the speed you need and go up to 1Gbps
  • Fast upload and download – great for services like VoIP and cloud backup
  • Should the unforeseen happen you will get much faster fix times

Disadvantages of a dedicated leased line

  • Installations can typically take between 30 to 90 days
  • More expensive than broadband

Entry level dedicated Leased Lines from £3.28 per day

What can you expect to pay for a dedicated leased line? Even though dedicated lines are more than broadband they are probably less expensive than you might think. Entry level Internet Access starts at £3.28 per day.

The most premium options available come in around £12 per day
If Internet is absolutely critical, then we would advise that you look at the premium dedicated leased line service. This is the high-end option, using end-to-end fibre and dedicated bandwidth that make it ideal for businesses that cannot afford any drop in connectivity. It’s the most reliable out there and for around £12 per day you can expect to access speeds of 100 Mbps download and 100 Mbps upload, 24x7 support and the fastest fix times.

Internet just isn’t that critical to me

If you're using your Internet to send emails, files, browsing and don’t have many employees then broadband is probably a good fit. If this sounds like your situation we recommend you opt for a Broadband or Fibre Broadband service.

Want to know more?

If you would like to compare the pricing options for dedicated leased lines or speak to a business specialist, get in touch.  We offer the full range of Internet Access services from Broadband, Fibre Broadband and Leased Lines. We deliver these across our own network, which is one of the largest next-generation networks in the UK. Owning our own network gives us huge reach and coverage across the UK and means we can offer affordable, reliable Internet Access to UK businesses. 

Save until 30 April 2018

Even better, right now we’re offering 10% off our leased line services.

Find out more