DHL

DHL

When Ofcom ruled that 0870 numbers could no longer be used by companies to generate revenue, DHL needed an alternative inbound solution live within four weeks, without affecting customer service.

The Challenge

When Ofcom ruled that 0870 numbers could no longer be used by companies to generate revenue, DHL needed an alternative inbound solution live within four weeks, without affecting customer service.

The Solution

TalkTalk Business fully managed the migration of 500 DHL numbers to the new 0844 range and were able to offer a more competitive rebate rate than other suppliers.

Testimonial

We selected TalkTalk Business as the offered the best 0844 rates and had the experience necessary to migrate around 500 numbers without any disruption to the DHL customer experience.

Arthur Harding, Project Manager for infrastructure

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