JWK Solicitors
JWK Solicitors, a local legal practice in the north of England, pride themselves on providing the very best level of service and expertise, comparable to any city practice. They required a reliable and cost effective telephony solution to replace a costly legacy system to maintain their cost effective and highly personal approach.
The Challenge
Telephony is crucial to be able to attend and receive calls with courts and clients and cannot be missed; therefore, JWK Solicitors needed a reliable and cost effective telephony solution to replace a legacy solution.
The Solution
We initially supplied 10 SIP trunks with number porting, number rentals, a 5000 minutes call bundle plan and an additional Internet Access (EFM) circuit to support the trunks which result in a cost saving. We additionally supplied a further 4 SIP trunks quickly, to help support a office expansion.
We made a move from ISDN to SIP Trunks, to remove a costly and less reliable legacy system and since doing so we have made a 60% cost saving, and that even includes an additional Ethernet circuit.
Practice Manager, JWK Solicitors
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Testimonial
With SIP Trunks, we have been able to scale up our telephony quickly and cost effectively, as and when we need to. Our recent expansion to include a new office location demonstrates this flexibility perfectly. After the initial install of 10 trunks, we scaled up and added a further 4 trunks, which were implemented within 1 hour of the contract being signed. This would have previously taken us 20 days when we had ISDN telephony – which more than illustrates the value and ROI we are enjoying as a business from making the switch.
Practice Manager, JWK Solicitors
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