Tarmac is the UK’s leading sustainable building materials and construction solutions business. They supply a wide range of construction materials for house builders and building repair and maintenance contractors.

Like many businesses, Tarmac Building Products wanted to revolutionise their communications to simplify customer interaction and understand their customers better.

Following consultation with TalkTalk Business, Tarmac Building Products decided to integrate a more modern and advanced Mitel Unified Communications solution. The new service would include all the analytics and reporting the company wanted, alongside multi-channel capabilities.

Tarmac Building Products has been using a Mitel Unified Communications solution, managed and supported by TalkTalk Business, for over five years. TalkTalk Business’s support has been vital to the company’s utilisation of the service.

With the support of TalkTalk Business, Tarmac’s contact centre will continue to become increasingly responsive, data-driven and agile.

Read the full case study here to find out more about how our network is helping Tarmac thrive.