Ofcom to withdraw 0500 number range

Ofcom to withdraw 0500 number range

Is it time to review your inbound contact strategy?

0500 numbers to be phased out in June

You may be aware that Ofcom has made a decision to withdraw the 0500 Freephone number range on 3rd June 2017.

 The 0500 number range was created in 1982 but new 0500 numbers stopped being allocated twenty years ago in favour of a gradual focus on the better known 0800 Freephone number. Ofcom therefore made the decision to withdraw all remaining 0500 numbers given the low consumer awareness and the long-term decline in their use.

A small number of 0500 numbers are still being used on our network, so if you currently use a 0500 number you should contact your Account Manager to discuss the options. Ofcom has issued a replacement number for the remaining 0500 numbers, which begins with ‘08085’ and is followed by the last 6 digits of the existing 0500 number.

However you may wish to review your inbound contact strategy, and switch to an 0800, 03 or other type of inbound contact number.

Is it time to review your inbound contact strategy?

You may not be aware that we offer a full range of Business Numbers. Whether you want to encourage inbound calls with low-rate options for callers, give yourself a local or national presence, raise your profile with a memorable number, or generate revenue from calls, please get in touch. We can advise on a simple and effective inbound contact strategy.