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Why TalkTalk Business?
Why TalkTalk Business?
We’ve got over 25 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
Next Generation Network
We’ve invested a huge amount in developing our Next Generation Network and it’s become one of the largest, most connected all-IP network in the UK.
Awards
Whether it’s our award winning team, our industry leading products or our exceptional service, we’ve been winning awards for the last two decades.
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News & Insight
Blogs
- The contactless customer: A more hospitable approach to digital transformation
- The full fibre future is now: Is retail ready for the big switch off?
- The road to success: How digital solutions are whipping the logistics industry into shape
- Why should your business consider switching to 10GB ethernet?
- Women in Leadership
- 2022 will drive a new need for speed
- Reflecting on COP26
- It’s time to get back to business
- Cardiff: An ultrafast city
- The connectivity market is changing fast: it’s time to upgrade
- TalkTalk is one the best places to work in the UK!
- TalkTalk Business: Finalists in Comms Council UK Awards 2021
- Business Full Fibre can drive post-lockdown success
- The new need for speed
- Ofcom report: UK digital dependency driven to new heights during lockdown
- Business Full Fibre - the what, where and why of full fibre
- Ultrafast Business Fibre: what it is and why you might need it
- Ultrafast Business Fibre is your back to business game changer
- Hybrid Working
- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
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- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- The Future of Retail
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
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- Mitel 10 Reasons
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- It’s time to get back to business
- Should Direct Internet Access be at the heart of your business?
News and PR
- We’re finalists in the UK Complaint Handling Awards 2022!
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- TalkTalk Business Critical Infrastructure Update
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- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
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- 1 in 3 British employees expect more workplace flexibility in the next decade
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- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19
- The TalkTalk Business Referral Scheme: How It Works

FibreNation Press Release
TalkTalk launches new company FibreNation to accelerate its full fibre plans
TalkTalk launches new company FibreNation to accelerate its full fibre plans
- New company FibreNation to rollout full fibre broadband to three million homes and businesses.
- Building on York trial, the next three towns to benefit will be Harrogate, Ripon and Knaresborough. Takes total footprint to over 100,000 premises.
- TalkTalk and Sky to wholesale from FibreNation – offering faster, more reliable broadband to their customers.
- TalkTalk is in talks with potential partners to find the appropriate long-term capital structure for FibreNation
21st November 2018 – TalkTalk today announced an acceleration of its full fibre strategy, with the launch of a company to build a new broadband network for Britain. The company, FibreNation, will roll out faster, more reliable broadband to three million homes and businesses.
TalkTalk had previously announced its intention to invest in a new broadband network and today gave further details about its plans. It has established a new company, Fibre Nation, under an independent chair, to rollout full fibre infrastructure.
TalkTalk today confirmed that the first three towns to benefit will be Harrogate, Ripon and Knaresborough. The rollout builds upon TalkTalk’s full fibre trial in York, which has seen the city benefit from Britain’s fastest internet. The combined footprint will reach over 100,000 homes and businesses.
Full fibre is one hundred times faster than standard broadband and offers guaranteed speeds rather than variable ones. With speeds of 1000mbps, customers can download an HD film in just seven seconds, compared to 25 minutes on a standard connection.
The announcement comes as Government sets ambitious targets to increase the number of homes served by full fibre. Britain currently ranks almost last in Europe for full fibre availability. Just 5% of the UK homes and businesses have access to the technology, compared to over 80% elsewhere in Europe. The Government hopes 15 million homes and businesses will benefit from full fibre services by 2025.
TalkTalk will be the first customer on FibreNation, wholesaling access to the network to sell full fibre services to its customers. The arrangement builds on the successful York trial, where TalkTalk and Sky both wholesale access from the network. Sky will remain a wholesale customer of the new network in the expanded footprint.
TalkTalk is in discussions with potential partners, including Infracapital, to develop an appropriate longterm capital structure for FibreNation. TalkTalk and Infracapital will not be progressing on the basis of the Heads of Terms, announced in February 2018.
Today’s announcement comes as TalkTalk continues to report strong growth. In interim financial results published today, the firm reported a seventh consecutive quarter of growth, having added over 100,000 customers over the last six months.
Tristia Harrison, Chief Executive of TalkTalk, said: “We’re delighted to launch FibreNation and set out our plan to deliver world class broadband to three million homes and businesses. For too long, Britain has trailed the rest of the world when it comes to broadband speed and reliability. We’re determined to change that and invest in the faster, more reliable broadband Britain deserves. This is just the beginning of our plans to be at the heart of Britain’s full fibre future.”
“We are very confident in the asset we have created in York and will continue discussions with potential partners to agree a capital structure that reflects that. In the meantime, we’re accelerating our rollout plans.”
Paul Reynolds, incoming Chair of FibreNation, said: “Having rolled out full fibre networks around the world, I’m excited to start building in Britain. This infrastructure will transform how families and businesses use the internet and I’m committed to ensuring it’s affordable to all. I’m delighted to have two of the UK’s largest internet service providers as customers and look forward to working with them to deliver the faster, more reliable broadband Britain needs.”
Richard Cooper, Leader of Harrogate Borough Council said: “We are delighted that Harrogate has been chosen as one of the first towns in the UK to benefit from the roll-out of ultrafast broadband. This major investment will transform how residents use the internet and make the area even more attractive to those who want to start or grow a business.” County Councillor Carl Les, North Yorkshire’s Leader said: “Investment in ultrafast fibre broadband is crucial for the economic and social vibrancy of our county. We will be coordinating with TalkTalk through our streetworks team to minimise disruption from the works and ensure this is delivered smoothly so residents can enjoy the benefits of faster, more reliable broadband.”
Notes to editors:
1. Appointments
As announced in May 2018, Paul Reynolds has been appointed to Chair the new company. He brings extensive experience of leading major telecoms and infrastructure businesses. As CEO of Telecom New Zealand, he led the rollout of full fibre services. Prior to that, he held senior roles at BT, including serving on the Board and led the creation of BT Openreach as a functionally separate business.
Neil McArthur will become Chief Executive of FibreNation. As the founder of Opal Telecom and former Managing Director of TalkTalk Technology, he brings extensive experience of building and managing scale telecoms networks. Charles Bligh has decided to pursue other opportunities and will not now join FibreNation.
2. Assets
York and other fibre assets wholly owned by TalkTalk will transfer to FibreNation. The joint venture originally set-up for the York trial and its assets are not being transferred.
3. About full fibre broadband
Full fibre (Fibre-to-the-premise) broadband provides a much faster and more reliable connection. It’s passes through fibre optic cables all the way from the exchange to homes and businesses. In contrast, other broadband services, such as ‘superfast’ (Fibre-to-the-cabinet) still depend on copper connections, to connect individual homes.
Over a full fibre connection, customers can achieve speeds of up to 1Gbps –up to x100 faster than standard broadband speeds today. A two-hour HD film can be downloaded in seven seconds with full fibre, while it would take over 25 minutes over standard broadband.
Full fibre connections are also much more reliable and less prone to faults than standard copper technology. While copper lines can be impacted by poor weather and deteriorate over time, fibre network are longer-lasting, meaning a more reliable connection for consumers.
While full fibre networks are the critical infrastructure of the next 100 years, Britain trails the world in rolling it out. We have less than 5% coverage and lag behind current world leaders like South Korea (c.99%), and Japan (c.97%) – source: ‘Future of Telecoms Infrastructure Review’.
4. Press contacts
Iain Wood, Director of Corporate Affairs and Regulation Iain.Wood@talktalkplc.com 07990 780519
Dafydd Wyn, Corporate Communications Manager dafydd.wyn@talktalkplc.com 07798704841
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