5 reasons to visit us at Channel Live 2019

Channel Live is one of the UK’s principal exhibitions for the channel community. It offers the chance to network with likeminded vendors, resellers, managed service providers and many other businesses.

With an extensive seminar programme and a variety of panel debates over the two days, it’s the perfect opportunity to gather insights and best practice from experienced speakers. Plus, with product demos and new technologies, there is always something more to learn at Channel Live.

TalkTalk Business will be returning to the NEC to exhibit once again. You can join us on stand 260 for a coffee and a catch up about all the exciting things we’re working on. Did you know that we have over 60% share of the Wholesale Broadband market and we're the market leader for EAD delivery? 

Book a drop-in session with one of our experts from product, insights and operations and find out how we can help your business. Simply contact your Account Manager to pre-book, or ask us about booking a session on the day. 

In addition, we'll be participating in the seminar programme over the two days. Keep an eye out for some of the team:

Here are just a few of the reasons to meet up with us at Channel Live:

We’re on a mission to become easier to do business with and improve the customer experience for all our Partners. We've hired a Director of Service, Dean Giblin, to focus on improving the customer experience. In addiiton, we're trialling new initiatives to make your life easier, such as One Customer Desk, which simplfies the way you contact us about non-technical queries, and our new online billing platform Smartbill which will make it much easier to locate and reconcile bills.

Plus, we’re improving and refocusing all our APIs and portals to enhance your customer experience. Book a drop-in session with our Operations team, or a seperate session with our Portals and APIs expert to learn about what we’re doing to improve your experience with us. 

How can you predict when a customer is going to leave you? Our Data and Insights team can provide you with a competitive advantage and identify which customers in your base are at high risk of churning from looking at their fibre and broadband assets. In addition, they can identify which customers would benefit from upsell and cross sell and retention campaigns by analysing their current speeds and useage. Some of our Partners have already had great success rates and significantly reduced their customer churn rate. Curious to find out more? Book a session with our Data and Insights team to learn how you can utilise this data.