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- Why Wholesale Services?
News & Insight
- Openreach’s Exchange Upgrade & Migration trials: What you need to know
- 4 reasons full fibre outperforms copper every time
- Partner Roadshow 2020: Follow the fibre
- Enhanced Monitoring: Unleash the power of data(2)
- One Customer Desk: Becoming easier to do business with
- 7 reasons you don’t want to miss the Partner Roadshow
- Case study: Using powerful data to drive fibre upsell for our Partners
- Digital Britain 2.0: Comms Vision 2019 highlights
- Capacity Europe 2019 highlights
- 6 reasons to add G.fast to your connectivity portfolio
- Could EoFTTC hit the sweet spot for your customers?
- 3 things we learned at Channel Live 2019
- 5 reasons to visit us at Channel Live
- Harnessing Google's digital marketing insights to boost your business
- How to use robotics to improve business operations
- Q&A with Simon Leather at Connected Britain 2019
- Fibre and the channel: Busting the myths
- International Telecoms Week 2019: Meet the team
- Key takeaways from the Connectivity Matters Summit 2019
- Why the WLR switch off is an opportunity, not a threat
- 4 insights to reduce churn and stay one step ahead
- What we learnt at our first Partner Roadshow
- 5 ways to support your customers’ digital transformation
- Our COO's tips for winning business through customer experience
- Telco forecast: What to expect in 2019
- Top 5 network insights
- What's Christmas without connection?
- 11 steps to reduce the risk of telecoms Fraud over Christmas
- Help your customers win more this Black Friday
- Rob's had a day to forget
- Comms vision 2018 Highlights
- Meet us at Capacity Europe
- Making Unified Communications reeeeeally simple
- The Third Wave of Connectivity Evolution……Ultrafast
- Soapworks - A home to be proud of
- Intro to Knowledge
- Proud to be keeping Britain connected
- Ofcom reports our managed broadband speeds ahead of competition
- Preparing for the second surge in remote working
- Accelerate your Homeworker opportunity with our data and insights
- The future of telephony - Our VoIP journey so far...
- Changing the way we communicate for the better
- TalkTalk Business delighted to announce our 'Covid-critical' broadband engineers have been awarded MBEs
- TalkTalk Business win ‘Best Wholesale Sales Team’ Award at the Global Carrier Awards 2020!
- Everything you need to know about G.fast
- Markets Unlocked – TalkTalk Business joins the debate on a full fibre future
- Helping our Partners to build back better
- TalkTalk Business win Best Fibre Connectivity Provider at the Comms Business Awards 2020!
- Improving Employee Well-Being During COVID-19
- We’d like to introduce you to our TalkTalk Business Product Solutions Team – Focusing on creating value for our Partners
- TalkTalk Business shares research whitepaper to help Partners address the mass shift to hybrid working
- G.fast or FTTP – What are they and how to make the right choice for your customers?
- Six Top Tips to Help Your Employees Stay Connected While Working from Home
- Workplace wellbeing: A checklist for your business
- How to get a better work-life balance when hybrid working
- The modern workplace
- Wholesale Virtual Event 2021 – Reconnecting with our Partners
- Wholesale Virtual Event: A faster future
- Hybrid Working Opportunities for the Channel - Our Roundtable Discussion
- Full Fibre is far better for the environment
- Top tips on how you can support your remote workers
- Your full fibre broadband overview
- TalkTalk Wholesale Services has been shortlisted for 8 Awards in 2021!
- Update: Openreach stop sell at selected Exchanges
- Comms Vision 2021
- Looking back at 2021
- TalkTalk Wholesale Services appoints Ruth Kennedy as Chief Sales Officer
- Our new operating model
- Channel Live 2022: What to expect
- Openreach Marketing Campaign in Mildenhall
- Great together: Building long lasting partnerships
- TalkTalk Group Enters Into Agreement to Acquire Virtual1
- Our 3 Key Highlights at Channel Live
- Great Together: The Ultimate Enabler
- Great Together: Not all heroes wear capes
- EAD: Why do my customers need faster speeds?
- Fibre in the channel: Are we on track for 2030?
- TalkTalk Wholesale Services win ‘Best Wholesale Fibre Provider’ at the UK Fibre Awards 2022!
- Honing a Diverse and Inclusive Workforce
- Great Together: Dedicated to making things simple
- Sustainability Through Fibre
- TalkTalk Business Critical Infrastructure Update
- TalkTalk Business takes home a BESMA award
- We're finalists in the Global Women in Telco and Tech awards
- TalkTalk Business is a finalist in the Comms National Awards 2019
- TalkTalk Business’ MPLS network to be implemented at Multi-Academy Trust to drive efficiencies and save costs
- TalkTalk Business shortlisted for the CRN Women in Channel Awards
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Increased investment in our Partners
- Britain's businesses prepare for hyper- speed
- TalkTalk launches campaign to raise awareness of vulnerable connectivity
- TalkTalk Business offer businesses greater resiliency with Mobile Back-up
- Everything you need to know about IP Voice (VoIP)
- Important Notification of Change Freeze 2020
Improving Employee Well-Being During COVID-19
Improving Employee Well-Being During COVID-19
Starting the year in lockdown 3.0 has been challenging to say the least. Now that many organisations have got to grips with their employees working from home, business leaders are taking a step back and focusing on how they can create a sustainable and long-term way of working that boosts efficiency and productivity, enables growth and maintains staff wellbeing.
There are four key dimensions of wellbeing: physical, emotional, financial, and social. Lockdown, restrictions, self-isolating and social distancing is essential to protect our physical wellbeing, but it could potentially increase the risks in the other three areas.
At TalkTalk Business, our People Team have been doing an incredible job at covering off all pillars of well-being. We have been encouraging daily check-ins, putting on well-being focussed events and weekly yoga, including guest speakers in meetings, incorporated mandatory lunch hours to get people away from screens, and have been closely working with our benefit provider partners to provide staff with the right resources for peace of mind. And those are just a handful of things that they have in store for us!
In this blog we take a look at best practice we’re adopting at TalkTalk Business and how to ensure you’re covering all four key dimensions to support your employees’ well-being.
With the latest winter lockdown many employees will be signing on to work while it;s dark and then signing off in twilight also. Activities your employees may have used to 'switch off' over summer, such as evening walks, are not as accessible due to the weather. And with gym closed for the foreseeable, people aren't as active as they used to be.
Serotonin promotes a sense of happiness and well-being so the more fresh air you have will help to significantly boost your employees' mood. At TalkTalk Business we promote daily walks and find creative ways to help employees to support and encourage each other with physical activity, e.g. 'walk and talk' catch ups as your weekly check-ins.
Mental and Emotional Well-Being
Emotional and mental well-being is so important. How we support ourselves, how we support others within our business or business contacts is crucial. The move to hybrid working makes it harder to keep track of your employees’ wellbeing. That’s why it’s important to arrange regular check-ins to make sure that your people are managing.
Businesses need to prioritise mental health in the workplace and promote an open culture and communication on mental health. Encourage leaders to role model good sleep and work hygiene e.g. reducing evening screen time to tackle stigma of sleep being a ‘nice to have’, incorporate daily catch ups within your teams and provide mental health tools and support.
Conversations about money are never easy, but not opening up that communication can lead to unnecessary worry and stress. If an employee spends hours worrying about their personal finances, you can imagine how much pressure the pandemic is putting on their relationships at home and work.
Reach out to your employees, encourage the conversation, and listen to the support they need. Review any work-related factors negatively impacting employee’s financial wellbeing and take action to mitigate these risks. You can also signpost to reliable information and sources.
For all the benefits of working from home, during this third lockdown, the reduction in human contact is something that we all miss incredibly. Being restricted from seeing family, friends and loved ones is something everyone will be struggling with, possibly more than they’re letting on. Whether they’re living alone, with a flatmate they don’t know well, or have a family but are juggling work and home-schooling at the same time (how do they do it?!).
It’s so important to connect and talk to people more than ever. Encourage people to maintain informal conversations. Encouraging daily check-ins, team activities e.g. team quizzes and games, virtual lunches and coffee chats are a great start.
While some of the workers were used to remote work before the coronavirus outbreak, it is a big change and challenge for others, especially during this latest lockdown. It’s important that companies create an environment where leadership and employees can stay connected while working from home. By keeping in regular contact with your team, you can identify when people are struggling and take steps to help. Whatever this year brings, we’ll face it together.