Our TalkTalk Business Product Solutions Team – Focusing on creating value for our Partners

Our TalkTalk Business Product Solutions Team – Focusing on creating value for our Partners

We’d like to introduce you to our TalkTalk Business Product Solutions Team – Focusing on creating value for our Partners

Here at TalkTalk Business we value our Partners; if you succeed then so do we. This is why our Product Solutions team are reaching out directly to Partners asking for feedback and involving you in the idea generation and validation process.

We’ve recently gone through a few changes to ensure our Partners and customers are at the forefront of everything we do. In the last few months, our new TalkTalk Business Product Solution team came into existence and organised itself around new ways of working. Customer feedback and ideas are central to our business decisions and feed into our roadmaps, helping us build the future of our fibre connectivity solutions.

Our team has expanded thanks to the inclusion of the Customer experience team. The vision for the Product Solutions team is to keep adding superior value ​to essential fibre connectivity, ​enabling any type of business and individual to ​reach the wildest growth opportunities. ​

Dynamism, being trusted and innovative are the values our team has adopted to build successful products that our Partners will love. The new ways of working focus on a more customer-centric approach:

  • Each product and feature is seen by the team as a solution to our customers’ problems.
  • Success is really to be able to understand and cater for the needs of our Partners throughout the product lifecycle.

 

Watch out for a series of virtual Get Togethers where you’ll be invited to discuss key topics (for example the AltNet opportunity) with the Product Solutions team and your peers.

Our strategy and all the changes we are making have a focus on delivering our fibre future and supporting our Partners, Carriers and SI as we all make this transition together.

 

If you would like to join our Product Forums, please let get in touch with your Account Manager.