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We’ve got over 20 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
We’ve invested a huge amount in developing our Tier 1 Next Generation Network, one of the largest, most connected all-IP networks in the UK.
With access to a Next Generation Network, industry leading products and all the support your clients will need, we can make you a highly attractive provider.
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A dynamic communications solution, with a range of features that support flexible, home and remote working.
Hosted Voice is a single, cloud based communication solution that works across employee’s mobile phones, desk phones and laptops/desktops.
It allows staff to communicate regardless of their location and brings together voice, chat, messaging, and team collaboration to allow employees to easily interact with colleagues, customers and partners. It also integrates with an organisation’s existing IT infrastructure such as Skype for Business.
Secure and scalable
As a cloud based system, there is no need for expensive on-site PBXs, it is fully resilient and secure.
Easy to manage
Hosted Voice has its own intuitive self-service online portal to manage users and provide call reporting. Each employee only needs a single sign on to login to their desk phones, mobile applications and desktop soft client.
Connect your employees using Hosted Voice for effortless, seamless and secure collaboration. Our application brings together voice, desktop sharing, chat, presence, video and conferencing.
Fully resilient voice solution without the need for expensive capital expenditure
24/7 support, maintenance and upgrades included
A mobile-first platform with applications for Android, iOS, BlackBerry and Windows Phone
Growing businesses can expand or move premises without any reconfiguration
Intuitive online self-service portal
Offers complete encryption of voice calls
Integrates with Microsoft Office 365 Skype for Business
Option | Title | Description |
---|---|---|
One | Standard Bundle | Voice feature set. |
Two | Business Bundle | Voice feature with voicemail and voicemail to email. |
Three | Mobility Bundle | Voice feature set with voicemail and voicemail to email, and mobile twinning. Able to be enhanced with MiCollab, MiTeam and Skype for Business bolt-ons |
Download product documentation to view offline or share.
There is a full and published SLA for the service including an 8 hour fix (excludes connectivity and customer on-premise equipment).
Hosted Voice is available on 1 or 3 year contracts.
Lead times vary depending on how complex getting your customer’s business connections up and running is. This can vary according to their broadband and transferring numbers from their current Service Provider.
Configuration and Management is via a self-service online portal.
You can port numbers from other Service Providers where there is a porting agreement in place. If the existing service is already with TalkTalk Business then you can migrate these numbers to the Hosted Voice solution.
All Service Providers have a legal obligation to ensure that company address details are accurate as they are used by the Police, Fire and Ambulance services.
Yes, you can choose any combination of handsets or softphone applications according to the requirements.
Businesses with growing bandwidth requirements
Multi-site Businesses
Low Cost Calls
Flexibility
©TalkTalk Communications Ltd (trading as TalkTalk Business)
The business division of the TalkTalk Group 2019