Standard Service Options
The following section details those features which made available to all service users and do not require additional licences.
This enables a caller's message or a recording of the entire telephone conversation (with call recording on) to be delivered as an attached WAV file to a specified email address.
Audio Management Service
This enables a user to record audio prompts and messages via a standard telephone handset. Users are provided with an access code and PIN for each of their ICC accounts as standard.
Partners requiring Audio Management need to contact their Account Manager or Customer Services so this option can be activated on their account.
Media Server is a storage area where you can store call recordings and received faxes if used the fax-to-email feature. It is accessed via the ICC portal, instead of needing a separate login and this gives access to Audio Server and the fax library.