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EFM - Ethernet First Mile

Dedicated bandwidth reserved for you, giving consistent symmetric upload/download speeds of up to either 10 or 20 Mbps.

From £150 per month

Great For

  • Multi-site Businesses

    Multi-site Businesses

  • Business Grade SLA

    Business Grade SLA

  • Consistent Symmetrical Speeds

    Consistent Symmetrical Speeds

  • Growing businesses

    Growing businesses


  • The service remains consistent if a component line fails.

  • A simple proposition that’s easy to price compared to many competitors.

  • Available from all TalkTalk Business Exchanges.

  • A lower cost product than Ethernet Access Direct and also a great alternative if Ethernet over Fibre isn't available.

  • Provides symmetric bandwidth.

  • Available on 1 or 3 year contracts.

  • A great option if Excess Construction Charges (ECCs) or complex wayleaves are needed for traditional fibre products.

  • Great for internet and MPLS IPVPN services at targeted sites with lower bandwidth needs.


Speed Delivery Price
Up to 10Mbps Delivered over 2 copper pairs. If one pair fails you’ll still be connected but with less bandwidth. £150/month
Up to 20Mbps Delivered over 4 copper pairs. If one, two or three pairs fail you'll still be connected but with less bandwidth. £180/month

What is Ethernet in the First Mile?

Ethernet in the First mile is an affordable way to achieve greater, guaranteed symmetric bandwidth than is available using broadband, whilst maintaining an Ethernet handover interface.

It can reach speeds of up to 10 or 20 Mbps. Thanks to these identical upload and download speeds, EFM can support the VoIP and hosted solutions most businesses need.

The service is delivered using multiple standard copper telephone lines either in a bundle of 2 or 4 lines to build a single service. SDSL rather and ADSL is used to provide a symmetric service. A 2 pair may run up to 10Mb and a 4 pair may run up to 20Mb depending on the length of the copper. An on-site box then ‘bonds’ these multiple SDSL services into a single Ethernet service making it easier for you, the customer. The box will handle line failures to maintain uptime should one of the copper lines fail but it leads to a degradation of service.

The Details

Lead Times

Installation is up to 45 or 90 days depending on circumstances.


We understand that you need to be online for your customers and employees. We’re here to ensure you are always connected with our 24x7 UK based business experts.


We offer an enhanced 7 hour fast fix service.


Available as a symmetric service up to 10Mb or 20Mb depending on length, quality and number of copper lines used.


We have a simple, two-point pricing structure making financial planning easy. Couple this with no distance or usage charges either and availability on the largest EFM network in the UK, we can offer low cost EFM to more locations than other providers.


EFM has a degree of inherent resilience but if your business requires greater uptime, we can also offer secondary circuits.


Ethernet in the First Mile is available on 1 or 3 year contracts.

Our business offering is reliant on connectivity. With over 100 mobile engineers across the UK on 24-hour call to serve our customers, we needed a robust and reliable network design that maximises uptime across each of our sites. TalkTalk Business’ tailored proposition and service wrap has provided exactly that. And then some!

Group ICT Manager, Carter Synergy

4 Steps To Your New Service

  • Low Cost Calls
  • Technical solution design
  • Low-Cost Multi-Site Integrations
  • Installation

Our Next Generation Network

  • £600m

    Invested in our future-proof network

  • 3000+

    Enabled exchanges within the UK

More on Our Network