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Dedicated Internet Access

Dedicated Internet Access

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Dedicated Internet Access

Fed up of slow Internet? Dedicated Internet Access is reserved for your use only. It’s almost like having your own lane on the motorway. You'll get fast, reliable service regardless of the time of day and right now it's on sale.

Benefits include speeds up to 1Gbps, 99.995% on-net reliability, 24x7 UK support with SLA fix times from 5 hours. 

We have 100% UK coverage (95% on our network) and with our no installation fees you are even closer to resilient and cost-effective connectivity.

From £90 a month

Ethernet Access Direct Ethernet First Mile (EFM) Ethernet over Fibre (EoFTTC)
Up to 1Gb symmetrical speeds Up to 20Mb symmetrical speeds Up to 76Mb download speeds
No installation fee on 3 year contracts (1 year also available) No installation fee on 3 year contracts (1 year also available) No installation fee on 3 year contracts (1 year also available)
5-hour fix (fast response) 7-hour fix 7-hour fix
Faster setup than other providers Fast installs Quicker setup than other Ethernet products
Now from £247 a month (was from £274) Now from £135 a month (was from £150) Now from £90 a month (was £100 a month)

Benefits

  • Dedicated connection, fully uncontended

  • No installation fee options

  • Quicker installs than other providers**

  • Unlimited usage

  • Grow flexibly with speeds up to 1Gbps

  • 99.995% network reliability

  • Resilient and secure (no shared backhaul)

  • More local Ethernet exchange access than others

  • 24/7 service and support

  • Fix times from 5 hours

  • Prioritised bandwidth for consistently high speeds

  • Low latency

Speak to a specialist

Enter your details below and get a quote today.

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Further information

Pricing

Ethernet Access Direct (EAD)

  • Up to 1Gb symmetrical speeds
  • No installation fee on 3 year contracts (1 year also available)
  • 5-hour fix (fast response)
  • Faster setup than other providers**
  • FROM £246.60 a month

Ethernet First Mile (EFM)

  • Up to 20Mb symmetrical speeds
  • No installation fee on 3 year contracts (1 year also available)
  • 7-hour fix
  • Fast installs
  • FROM £135 a month

Ethernet over Fibre (EoFTTC)

  • Up to 76Mb download speeds
  • No installation fee on 3 year contracts (1 year also available)
  • 7-hour fix
  • Quicker setup than other ethernet products
  • FROM £90 a month

Performance

Our Technology

  • TalkTalk Business delivers Internet Access across our all-IP Next Generation Network which covers more than 95% of the UK.
  • Supports both Cloud-ready internet and private network services, MPLS, Next Generation Voice, cloud-based services, streaming and broadcasting.
  • Enables the seamless movement of huge amounts of data quickly Future-proofed with the scalability to adapt to your changing needs.

Network Capabilities

  • We deliver fast and symmetrical speeds with superior reliability and performance consistency that's achievable only on an uncontended line.
  • Delivers the speeds and resilience to support VoIP and hosted solutions.
  • Provides the performance needed to access high-quality voice, data, video and cloud-based services.

SLA's & Support Service

SLAs

  • We offer fault fixing SLAs from 5 hours that are backed by service credits.

Support

  • We understand that you need to be online for your customers and employees. We’re here to ensure you are always connected with our 24x7 UK-based suppport.

Joining Process

Installation Support:

  • We will assign an account manager (desk based or field) who will be your first point of call into TalkTalk Business.
  • For an additional cost, we can also provide a service manager who will give regular performance reviews of your connectivity.
  • Enhanced delivery includes a Project Manager who will oversee the end to end process at an additional cost.
  • We fully manage all practical aspects at your premises, ensuring minimal disruption to your day-to-day business.
  • Connectivity is fully go-live tested during the installation process.

Installation Lead Times

  • **TalkTalk Business delivers installations 11 days (on average) faster than other providers.
  • As it's hugely dependent on your site, installations can have a quick lead time of 40 days or sometimes over 100 days.

Cloud-ready Internet Access

TalkTalk Business boast one of the largest and best connected next generation networks in the UK, complimented by our peering relationship with 330 global Partners.

Our portfolio of Cloud-ready Connectivity solutions start at 10Mb and go up to 1Gbps, they’re delivered over one of the largest Ethernet exchange networks in the UK (over 3,000) and provide ultrafast connectivity to your cloud providers. Not to mention offering the best browsing experience in the UK (ranked number 1 by the industry-rating agency SamKnows).

We have network scale few UK providers can match: multiple terabits of internet connectivity and direct peering with 100’s of internet and cloud providers - 90%+ of our traffic achieves a direct path.  Our Internet Access is Cloud-ready and ideal for accessing your critical business applications: we have direct connections with Salesforce, Microsoft Azure, Workday, AWS, Concur amongst others.

Join our Cloud-ready customers today who are already benefitting from increased efficiency, reduced latency and low packet loss compared to other providers.

Rated "Great" on Trustpilot

Why TalkTalk Business

  • 60% More Ethernet Exchanges vs BT
  • 95% UK Coverage
  • 5 Hour Fast Fix Time SLA
  • 99.995% Network Reliability
  • More Points of Presence than Other Prodivers
  • 90% First Call Resolution & 24/7 UK Support

Easy to do business with


Whether you’re looking for a simple package or a managed solution, we make the process hassle-free from joining to using to changing. With over 600 dedicated UK-based business specialists, you’ll find the help you need.

See how TalkTalk Business being 'Easy to Deal With' is critical to Fuller's pubs.

*Terms apply: Dedicated Internet Access, EoFTTC is normally £100 per month and is reduced as part of this offer to £90 per month for the duration of your minimum term contract. Ethernet First Mile, EFM is normally £150 per month and is reduced as part of this offer to £135 per month for the duration of your minimum term contract. Ethernet Access Direct 10MB is normally £274 per month, now it is only £246.60 per month, for the duration of your minimum term contract.

New on-net installs only, subject to availability and survey. Excess Construction Charges may be applicable. Product downgrades excluded from discount (ie, EAD, EFM to EoFTTC etc). No installation, subject to 3 year contract term.

Offer ends 30 April 2018.