Ethernet in the First Mile (EFM) is an affordable way to achieve greater, guaranteed symmetric bandwidth than is available using broadband, whilst maintaining an Ethernet handover interface.
Thanks to having identical upload and download speeds (up to 10 or 20 Mbps), EFM can support VoIP and hosted solutions.
The service is delivered using multiple standard copper telephone lines either in a bundle of 2 or 4 lines to build a single service. The technology used is SDSL rather and ADSL to provide a symmetric service. A 2 pair may run up to 10Mb and a 4 pair may run up to 20Mb depending on the length of the copper. An on-site box then ‘bonds’ these multiple SDSL services into a single Ethernet service making it easier for you, the customer. The box will handle line failures to maintain uptime should one of the copper lines fail but it leads to a degradation of service.
Ethernet First Mile is ideal for both Cloud-ready Internet Access and Private Network internet and MPLS services. Often chosen for its speedy transfers of large data files as well as running simultaneous applications like SIP, video conferencing and real-time business applications.
Fix time SLA of 7 hours.
99.995% network reliability.
24/7 UK based support team.
Largest EFM network in the UK.
Consistent service if a component line fails.
Fixed monthly costs - so no surprises.
Supports VoIP and hosted solutions.
Provides symmetric bandwidth.
Available on 1 or 3 year contracts.
Priority over residential traffic.
Ideal if Excess Construction Charges (ECCs) or complex wayleaves are needed for fibre products.
Great for Cloud-ready internet and private services at targeted sites with lower bandwidth needs.
The Gigabit Voucher scheme has been launched by the Department for Digital, Culture, Media and Sport (DCMS) as part of its Local Full Fibre Networks Programme.
As an approved Government partner, TalkTalk Business Direct is able to work with you to find out if you’re eligible and then carry out all the hard work to help you claim your voucher.
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60% More Ethernet Exchanges vs BT
95% UK Coverage
7 Hour Fast Fix Time SLA
99.995% Network Reliability
More Points of Presence than Other Provider
90% First Call Resolution & 24/7 UK Support
"In order to achieve our goals for the business and our customers, we had to explore the capabilities of alternate ISPs. TalkTalk Business stood out from the start. Not only could they deliver the performance levels we sought, but they guaranteed a fantastic proposition and service wrap. They’ve been excellent from the outset and are developing into a trusted partner to our business."
TalkTalk Business stood out from the start
"The service we've received since we moved over to TalkTalk Business means we’re able to get in touch with the right people when we need them. Our helpdesk support manager deals directly with the network and telecoms team, and I can also contact our dedicated account manager."
We're able to get in touch with the right people when we need them
After weeks of anticipation, TalkTalk Business were proudly awarded the Best Business “over £10m” by a committee of judges at this year’s Internet Telephony Service Providers Awards (ITSPA).
More and better account management for each Partner: Find out more about TalkTalk Business's restructured Partner team that's grown by 25%.
A growing area of telecommunications that is increasingly gaining traction is Communications Platform as a Service, or CPaaS. But what exactly is CPaaS, and how can it benefit your organisation?
In this blog I’ll explain the differences between Broadband, Fibre Broadband and what is known as a dedicated leased line, as well as explaining the advantages and disadvantages of these services.
