Downloads
Download product documentation to view offline or share.
We use cookies on our website. By continuing to browse our website, you are agreeing to use our cookies. Terms and Conditions
We’ve got over 20 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
We’ve invested a huge amount in developing our Next Generation Network and it’s become one of the largest, most connected all-IP network in the UK.
Whether it’s our award winning team, our industry leading products or our exceptional service, we’ve been winning awards for the last two decades.
* Denotes a required field
Ethernet in the First Mile (EFM) is an affordable way to achieve greater, guaranteed symmetric bandwidth than is available using broadband, whilst maintaining an Ethernet handover interface.
Thanks to having identical upload and download speeds (up to 10 or 20 Mbps), EFM can support VoIP and hosted solutions.
The service is delivered using multiple standard copper telephone lines either in a bundle of 2 or 4 lines to build a single service. The technology used is SDSL rather and ADSL to provide a symmetric service. A 2 pair may run up to 10Mb and a 4 pair may run up to 20Mb depending on the length of the copper. An on-site box then ‘bonds’ these multiple SDSL services into a single Ethernet service making it easier for you, the customer. The box will handle line failures to maintain uptime should one of the copper lines fail but it leads to a degradation of service.
Ethernet First Mile is ideal for both Cloud-ready Internet Access and Private Network internet and MPLS services. Often chosen for its speedy transfers of large data files as well as running simultaneous applications like SIP, video conferencing and real-time business applications.
Speed | Delivery | Price |
---|---|---|
Up to 10Mbps | Delivered over 2 copper pairs. If one pair fails you’ll still be connected but with less bandwidth. | £165 a month |
Up to 20Mbps | Delivered over 4 copper pairs. If one, two or three pairs fail you'll still be connected but with less bandwidth. | £195 a month |
Fix time SLA of 7 hours.
99.995% network reliability.
24/7 UK based support team.
Largest EFM network in the UK.
Consistent service if a component line fails.
Fixed monthly costs - so no surprises.
Supports VoIP and hosted solutions.
Provides symmetric bandwidth.
Available on 1 or 3 year contracts.
Priority over residential traffic.
Ideal if Excess Construction Charges (ECCs) or complex wayleaves are needed for fibre products.
Great for Cloud-ready internet and private services at targeted sites with lower bandwidth needs.
Fill in the form below and speak to an EFM specialist today
* Denotes a required field
Download product documentation to view offline or share.
Bandwidth
Our Technology
Network Capabilities
Resilience
SLAs
Support
We understand that you need to be online for your customers and employees. We’re here to ensure you are always connected with our 24x7 UK based business experts.
Lead Times
Installation Support
From £150 a month
We can offer low cost EFM to more locations than other providers due to:
Ethernet in the First Mile is available on 1 or 3 year contracts.
Whether you’re looking for a simple package or a managed solution, we make the process hassle-free from joining to using to changing. With over 600 dedicated UK-based business specialists, you’ll find the help you need.
See how TalkTalk Business being 'Easy to Deal With' is critical to Fuller's pubs.
"In order to achieve our goals for the business and our customers, we had to explore the capabilities of alternate ISPs. TalkTalk Business stood out from the start. Not only could they deliver the performance levels we sought, but they guaranteed a fantastic proposition and service wrap. They’ve been excellent from the outset and are developing into a trusted partner to our business."
TalkTalk Business stood out from the start
"The service we've received since we moved over to TalkTalk Business means we’re able to get in touch with the right people when we need them. Our helpdesk support manager deals directly with the network and telecoms team, and I can also contact our dedicated account manager."
We're able to get in touch with the right people when we need them
If you can't switch providdue to your current contract then get in touch so that we can help you get the right deal for your business.
Invested in our future-proof network
Enabled exchanges within the UK
As homeworking becomes the new normal, TalkTalk Business explores the technology and connectivity to make it work.
Is residential up to the job of homeworking? No. Here’s why business fibre is the only connectivity that can reliably, securely, and cost effectively keep small businesses in business.
©TalkTalk Business Direct Limited (trading as TalkTalk Business)
TalkTalk Business Direct Limited Registered Office: Soapworks, Ordsall Lane, Salford, M5 3TT. Registered in England and Wales with Company No: 11347230