EAD Solutions

Synchronous Bandwidths options:

• 10Mbps, 20, 30, 40, 50 or 100 on a 100Mb Circuit.
• 100Mbps, 200, 300, 500 or 1Gbps on a 1Gb Circuit.

Our Technology

• TalkTalk Business delivers Ethernet Access Direct across our all-IP Next Generation Network which covers more than 95% of the UK.
• Supports both Cloud-ready internet and private network services, MPLS, Next Generation Voice, cloud-based services, streaming and broadcasting.
• Enables the seamless movement of huge amounts of data quickly Future-proofed with the scalability to adapt to your changing needs.

Network Capabilities

• We deliver fast and symmetrical speeds with superior reliability and performance consistency that's achievable only on an uncontended line.
• Delivers the speeds and resilience to support VoIP and hosted solutions.
• Provides the performance needed to access high-quality voice, data, video and cloud-based services.

Resilience

• Ethernet Access Direct has a range of resiliency options for second circuits including designs to prevent single points of failure within ground based ducts.

SLAs

• We offer an enhanced 5 hour fast fault fixing SLA for Ethernet Access Direct that's backed by service credits.

Support

• We understand that you need to be online for your customers and employees. We’re here to ensure you are always connected with our 24x7 UK based business experts.

Installation Support:

• We fully manage all practical aspects at your premises, ensuring minimal disruption to your day-to-day business.

• We will assign an account manager (desk based or field) who will be your first point of call into TalkTalk Business. 

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  For an additional cost, we can also provide a service manager who will give regular performance reviews of your Cloud-Ready Private Network.
• Enhanced delivery includes a Project Manager who will oversee the end to end process at an additional cost.

• Ethernet is fully go-live tested during the installation process.

Lead Times

• ***TalkTalk Business delivers installations on Ethernet Access Direct 11 days (on average) faster than other providers.
• As it's hugely dependent on your site, installations can have a quick lead time of 40 days or sometimes over 100 days.

Ethernet Access Direct (EAD)

• Up to 1Gb symmetrical speeds
• No installation fee on 3 year contracts (1 year also available)
• 5-hour fix (fast response)
• Faster setup than other providers**
• From £197 a month

Ethernet First Mile (EFM)

• Up to 20Mb symmetrical speeds
• No installation fee on 3 year contracts (1 year also available)
• 7-hour fix
• Fast installs
• From £150 a month

Ethernet over Fibre (EoFTTC)

• Up to 76Mb download speeds
• No installation fee on 3 year contracts (1 year also available)
• 7-hour fix
• Quicker setup than other ethernet products
• From £60 a month

EAD is available on 1 or 3 year contracts.

Whether you’re looking for a simple package or a managed solution, we make the process hassle-free from joining to using to changing. With over 600 dedicated UK-based business specialists, you’ll find the help you need.

See how TalkTalk Business being 'Easy to Deal With' is critical to Fuller's pubs.