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Internet Access (Ethernet Access Direct)

Internet Access (Ethernet Access Direct)

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Pay for 300Mbps and get 1Gbps for no additional charge


Ethernet Access Direct 

Ethernet Access Direct allows your business premises to be connected to the TalkTalk Business network over end-to-end fibre. It can be delivered on 100Mb or 1Gb bearer circuits but you only need to use the bandwidth that’s right for you, which means greater flexibility for your business. Our extensive network offers many advantages. It lowers access costs because of the close proximity of exchanges to your sites, while our multi-use network offers great potential for operational savings too.

Bandwidth Options

Bandwidth 3 Year Contract (No installation fee) 1 Year Contract (£1,850 installation fee)
10Mbps - 50Mbps From £274 a month From £274 a month
100Mbps From £343.75 a month From £343.75 a month
1 Gbps 1 Gbps for the price of 300Mbps available at select UK locations) 1 Gbps for the price of 300Mbps available at select UK locations)

Treble your speed offer

1Gbps for the price of 300Mbps. Treble your speed at select locations in the UK**. Get in touch to see how much you could save.

Internet Access benefits

  • Dedicated connection, fully uncontended

  • No installation fee options

  • Quicker installs than other providers***

  • Unlimited usage

  • Grow flexibly with speeds up to 1Gbps

  • 99.995% network reliability

  • Resilient and secure (no shared backhaul)

  • More local Ethernet exchange access than others

  • 24/7 service and support

  • Fix times from 5 hours

  • Prioritised bandwidth for consistently high speeds

  • Low latency

Let's Discuss Your Requirements

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The Details

Bandwidth & Performance

Synchronous Bandwidths options:

  • 10Mbps, 20, 30, 40, 50 or 100 on a 100Mb Circuit.
  • 100Mbps, 200, 300, 500 or 1Gbps on a 1Gb Circuit.

Our Technology

  • TalkTalk Business delivers Ethernet Access Direct across our all-IP Next Generation Network which covers more than 95% of the UK.
  • Supports both Cloud-ready internet and private network services, MPLS, Next Generation Voice, cloud-based services, streaming and broadcasting.
  • Enables the seamless movement of huge amounts of data quickly Future-proofed with the scalability to adapt to your changing needs.

Network Capabilities

  • We deliver fast and symmetrical speeds with superior reliability and performance consistency that's achievable only on an uncontended line.
  • Delivers the speeds and resilience to support VoIP and hosted solutions.
  • Provides the performance needed to access high-quality voice, data, video and cloud-based services.

Resilience

  • Ethernet Access Direct has a range of resiliency options for second circuits including designs to prevent single points of failure within ground based ducts.

SLA's & Support Service

SLAs

  • We offer an enhanced 5 hour fast fault fixing SLA for Ethernet Access Direct that's backed by service credits.

Support

  • We understand that you need to be online for your customers and employees. We’re here to ensure you are always connected with our 24x7 UK based business experts.

Joining Process

Installation Support:

  • We fully manage all practical aspects at your premises, ensuring minimal disruption to your day-to-day business.
  • We will assign an account manager (desk based or field) who will be your first point of call into TalkTalk Business. 

  •  

    For an additional cost, we can also provide a service manager who will give regular performance reviews of your Cloud-Ready Private Network.
  • Enhanced delivery includes a Project Manager who will oversee the end to end process at an additional cost.
  • Ethernet is fully go-live tested during the installation process.

Lead Times

  • ***TalkTalk Business delivers installations on Ethernet Access Direct 11 days (on average) faster than other providers.
  • As it's hugely dependent on your site, installations can have a quick lead time of 40 days or sometimes over 100 days.

Pricing

Ethernet Access Direct (EAD)

  • Up to 1Gb symmetrical speeds
  • No installation fee on 3 year contracts (1 year also available)
  • 5-hour fix (fast response)
  • Faster setup than other providers**
  • From £274 a month

Ethernet First Mile (EFM)

  • Up to 20Mb symmetrical speeds
  • No installation fee on 3 year contracts (1 year also available)
  • 7-hour fix
  • Fast installs
  • From £150 a month

Ethernet over Fibre (EoFTTC)

  • Up to 76Mb download speeds
  • No installation fee on 3 year contracts (1 year also available)
  • 7-hour fix
  • Quicker setup than other ethernet products
  • From £100 a month

Contract

EAD is available on 1 or 3 year contracts.

Easy to do Business With

Whether you’re looking for a simple package or a managed solution, we make the process hassle-free from joining to using to changing. With over 600 dedicated UK-based business specialists, you’ll find the help you need.

See how TalkTalk Business being 'Easy to Deal With' is critical to Fuller's pubs.

Why TalkTalk Business

  • 60% More Ethernet Exchanges vs BT
  • 95% UK Coverage
  • 5 Hour Fast Fix Time SLA
  • 99.995% Network Reliability
  • More Points of Presence than Other Prodivers
  • 90% First Call Resolution & 24/7 UK Support

Easy to do business with


Whether you’re looking for a simple package or a managed solution, we make the process hassle-free from joining to using to changing. With over 600 dedicated UK-based business specialists, you’ll find the help you need.

See how TalkTalk Business being 'Easy to Deal With' is critical to Fuller's pubs.

**1 Gbps Ethernet Access Direct is now the same price as 300Mbps Ethernet Access Direct at select locations (Zones A and B exchanges), excluding any additional distance charges. For the duration of your contract term you can treble your bandwidth for the same price. Available on orders placed and accepted until 31st March 2019.