Cloud-ready Private Network

Connect your sites by creating your own secure and robust Cloud-ready Private Network using:

Broadband

• Up to 76 Mbps downstream subject to product and distance.
• Ability to boost to 80Mb downstream bandwidth.
• Businesses who require 24/7 UK based support and totally unlimited Broadband.
• Small to mid-size firms that need fast connectivity.

Ethernet over Fibre to the Cabinet (EoFTTC)

• Up to 20 Mbps guaranteed symmetrical bandwidth.
• Businesses who require low cost leased line and fibre Ethernet type services.
• Businesses who have outgrown ADSL for bandwidth, business priority or availability.
• Businesses typically located in residential areas.
• Running SIP, video conferencing and real-time business applications.

Ethernet First Mile (EFM) 2 pair and 4 pair

• Up to 10 or 20Mbps bandwidth options.
• Businesses looking for a speed upgrade where no Ethernet over Fibre is available.
• Leased lines Businesses that rely heavily on the internet for on-site or cloud based services.
• Growing businesses that are increasingly using high-quality voice (SIP), data, video and CRM systems and need greater resilience.

Ethernet Access Direct (EAD)

• Up to 1Gbps bandwidth speeds available.
• Businesses that require the most reliable business connection available and must be online and operational 24/7.
• Businesses with employees that are split over multiple sites, using central business; critical ERP, logistics, trading or CRM systems
• Businesses that are affected by interference or need to ensure privacy of connection - so require true Ethernet connectivity

Other (International, Internet breakout etc.)

• Solutions available for all site locations including International locations.
• Internet breakout from the private network via one or dual firewalls to provide secure connectivity to the internet.

Our Service

• We offer a selection of configurable services such as Project Management and Enhanced Performance Monitoring.

Network Capabilities

• You can choose from a wide range of product boosts to add to your Cloud-ready Private Network. Boosts range from low latency Private Cloud Connect, Mobile Backup, Business WiFi ,SIP Trunks, and Hosted Voice.
• By using the TalkTalk Business to provide Cloud-ready private network, you can take advantage of a direct route for traffic to pass between sites, meaning low latency and reduced packet loss.
• TalkTalk Business are already peered with 330 global Partners, which gives us one of the best connected core networks in the UK

Traffic Optimisation

• Our Cloud-ready Private Networks have prioritisation over our core network and with QoS we can optimise critical traffic flow at each site, ensuring better business performance.

Resiliance and Reliability

• All of our services are designed to provide high levels of resilience, with additional connectivity, using diverse routing, an alternative access method/supplier, or using Mobile failover.

Dedicated Account Manager

• We will assign an account manager (desk based or field) who will be your first point of call into TalkTalk Business.
• We can also provide a service manager (for additional cost) who will give regular performance reviews of your Cloud-ready Private Network.   

Lead Times

• Joining TalkTalk Business can be done in a few weeks (as quickly as 3-4 weeks) due to our nimble onboarding process. This is dependent on the service chosen and the overall requirements.
• *Customers can expect to be connected 11 days faster than other providers when choosing our Direct Internet Access (Ethernet) product.
• Enhanced delivery includes a Project Manager who will oversee the end to end process at an additional cost.

The below SLAs are backed by Service Credits, so you are in safe hands.

Broadband

• Standard Care - 3 day fix.
• Enhanced Care - Next Day fix.

Ethernet

• Ethernet over Fibre (EoFTTC) - 7 hour fix.
• Ethernet in the First Mile, 2 pair and 4 pair (EFM) - 7 hour fix.
• Ethernet Direct Access - 5 hour fix.

The managed router and firewall come with a 5 hour fix once we identify that the fault lies with the equipment not the connectivity.

Whether you’re looking for a simple package or a managed solution, we make the process hassle-free from joining to using to changing. With over 600 dedicated UK-based business specialists, you’ll find the help you need.

See how TalkTalk Business being 'Easy to Deal With' is critical to Fuller's pubs.