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An efficient call answering service where customers reach the right people, right away.
Call Centres
Multi-site Businesses
Easy to Set-up
Flexibility
Increase call answer rates, accuracy and improve customer service.
Eliminate abandoned calls and reduce waiting times
Manage busy periods and higher call volumes more effectively.
Provide a service out of hours.
Customise it to your business whatever its size
Remotely control settings yourself.
The capacity to expand is limitless, allowing greater scope for growth.
Switching is easy and doesn’t disrupt continuity.
Using automated voice prompts, you can quickly direct a potential customer to the correct department or team member. Your customer simply follows the instructions and chooses the right number on the key pad to determine which department or service they’re routed to.
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60% More Ethernet Exchanges vs BT
99.995% Network Reliability
Service Go Live
At TalkTalk Business, we’re committed to delivering for our customers, and we’ve been doing so for over 25 years. For us, the customer experience is paramount and that’s why we’re delighted to have been named finalists in the UK Complaint Handling Awards 2022!
This week, TalkTalk organised a schedule of activities foused on increasing mental health awareness, to help ensure our colleagues feel supported while working remotely.
