- Business types
- Why TalkTalk Business?
News & Insight
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
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Easy to Set-up
Increase call answer rates, accuracy and improve customer service.
Eliminate abandoned calls and reduce waiting times
Manage busy periods and higher call volumes more effectively.
Provide a service out of hours.
Customise it to your business whatever its size
Remotely control settings yourself.
The capacity to expand is limitless, allowing greater scope for growth.
Switching is easy and doesn’t disrupt continuity.
What is Interactive Voice Response (IVR)?
Using automated voice prompts, you can quickly direct a potential customer to the correct department or team member. Your customer simply follows the instructions and chooses the right number on the key pad to determine which department or service they’re routed to.
4 Steps To Your New IVR System
Our Next Generation Network
A beginner's guide to CPaaS
A growing area of telecommunications that is increasingly gaining traction is Communications Platform as a Service, or CPaaS. But what exactly is CPaaS, and how can it benefit your organisation?
What is a Leased Line?
In this blog I’ll explain the differences between Broadband, Fibre Broadband and what is known as a dedicated leased line, as well as explaining the advantages and disadvantages of these services.