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We’ve got over 25 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
We’ve invested a huge amount in developing our Next Generation Network and it’s become one of the largest, most connected all-IP network in the UK.
Whether it’s our award winning team, our industry leading products or our exceptional service, we’ve been winning awards for the last two decades.
We’re a people-driven business and we believe that delivering real value means building real relationships with our customers and being there when you need us.
What are SIP Trunks?
By connecting your business to the phone network using the internet, SIP Trunks offer you great flexibility and even better savings. It’s highly resilient as you can switch from one channel to another to ensure there’s no interruption in your service. SIP Trunks are delivered over our Ethernet data circuits ensuring you make the most of your investment. Quality of Service (QoS) is provided, prioritising calls over your data traffic, to make sure your calls will always get connected and are crystal clear. Both spend management and auto-suspend are tools for limiting the impact of PBX fraud, helping protect your business from unnecessary or fraudulent high call spend. Unlike most SIP providers, our SIP Trunks service provides hourly and daily spend management, providing peace of mind.
Single provider of connectivity and voice
End-to-end Quality of Service (QoS) on our data circuits to ensure voice traffic prioritisation
Superior call quality when measured against traditional voice
Spend management and auto-suspend tools for limiting the impact of unusual spend patterns such as PBX fraud
UK-based 24/7 customer service and technical professionals
Multiple disaster recovery options available
Fully scalable service, from 1 Trunk up, to suit your business needs
Either choose new numbers or transfer existing ones
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When considering this service, we’ll help you work through the following questions to determine if SIP Trunks are right for you.
Here’s some of the Business Grade features you get with SIP Trunks:
Our service has two tariffs options:
With 4 resilient disaster recovery options provided at no additional charge, your calls will always be connected. You can choose from:
Delivered over a secure, dedicated connection within our Next Generation Network and supported 24/7 by our UK-based agents. Our Business Grade SLA’s guarantees your service and your peace of mind. Combining our SIP and data connections gives you the true end-to-end service from one UK based provider.
In addition, we deploy Quality of Service (QoS) on our TalkTalk Business data circuit which ensures that we prioritise your real time voice traffic over your internet traffic. This ensures that your voice quality remains crystal clear.
We can provision new numbers or port your current numbers to our network seamlessly. So there is no need to change your existing numbers and you can add new numbers as your business requirements grow.
We support a wide range of PBXs. Configuration guides for supported PBXs are automatically released to you depending as part of the provisioning process. Here are just some of the vendors we work with:
Samsung, Avaya, Mitel, NEC, Panasonic, Sonus, Shoretel
Please speak with your account manager to confirm if your PBX is compatible.
Whether you’re looking for a simple calls package or a way to connect a large, dispersed team, we make the process hassle-free from joining to using to changing. With over 600 dedicated UK-based business specialists, you’ll find the help you need.
See how our Hosted Voice service helps keep GUS connected.
Are you ready to join the 45% of businesses already enjoying savings and increased productivity through IP Voice adoption?
Read our checklist of the top questions you should consider when choosing VoIP
All Businesses
Low Cost Calls
Easy to Set-up
Flexibility
*15% off any 3 year Ethernet Access Direct with TalkTalk Business, when taken with a minimum of 5 Hosted Voice licences or SIP trunks. New on-net installs only, subject to 3 year contract term, availability and survey. Excess Construction Charges may be applicable. Offer ends 12 January 2018.
Over the last 10 years there has been a game changing evolution in telephone services. Traditionally businesses have both a phone landline for making calls and an Internet connection for things like email and web browsing.
Now you can deliver your voice services over an Internet connection using IP Voice capable products such as SIP Trunks and Hosted Voice. If you are thinking of upgrading your telephony but not sure which is the best option, watch the video.
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TalkTalk Business Direct Limited Registered Office: Soapworks, Ordsall Lane, Salford, M5 3TT. Registered in England and Wales with Company No: 11347230